jessy5765
6 Indium

Re: BMC communication failure on poweredge 2950

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Wow. Thank You so much. I hope this all works. How will I handle that issue. If the BMC update botched and its having a comm issue dont I need to reflash it in order to make it communicate again?

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jessy5765
6 Indium

Re: BMC communication failure on poweredge 2950

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This worked amazing!!!! I put the CD in and booted from it. It took about 20 minutes and updated everything in the system. I was watching the dots on the screen and i heard the server fans go off, but the boot disk was still up. All I could think was it worked!!! Looked at the front and the LCD came back. The BMC mustve reset itself. It also updated everything else and I am back up and running. Rey-D I cant thank you enough, being out of support and still getting help from a Dell engineer is great! You really saved me.

Thank you

maschenazi
1 Copper

Re: BMC communication failure on poweredge 2950

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I am having exactly the same problem as  jessy5765 but my server is a poweredge 2950. Will this iso work for this server as well ?

I cannot logon to http://dtxdropbox.dell.com to try, login fails.

Could you help please ?

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jessy5765
6 Indium

Re: BMC communication failure on poweredge 2950

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This probably will not work. They are different hardware.

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Re: BMC communication failure on poweredge 2950

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here is the info I gave Jessy, this will show you how to create the same disc, but for your system. The posting I did for Jessy expired after 7 days, so its gone at this point,

Please take a look below:

Rm can be downloaded from this link: www.dell.com/.../DriverDetails

The 2nd video at this site details how to create the bootable iso en.community.dell.com/.../1767.dell-repository-manager.aspx

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jessy5765
6 Indium

Re: BMC communication failure on poweredge 2950

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Okay. So I downloaded the repository manager. Downloaded the files, Created the repository, imported the files into the repository, Created a bundle, added the files to the bundle and then exported them to a Linux iso using the Manager..... when it boots up, the Linux OS boots, then when it tries to install the files all I get are the file names then: No Such File or Directory, it does that for all 8 updates but lists the file names. Did I not do something right?

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Re: BMC communication failure on poweredge 2950

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so just to be sure, you downloaded the file_name.bin files, did  you also download the file_name.sign files? The .bin and the .sign files must be in the same folder that Repository manager is grabbing them from.

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hughmcl
1 Copper

RE: BMC communication failure on poweredge 2950

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I have the same problem. I've tried all of the suggestions with no luck. Tried reflashing, but it loses communication during process after about 10-30 seconds and fails. Reseated everything, tried different ram/CPUs etc. Any other options?  Or is the board ready for the trash?  Is there another way to force flash the bmc ?  Tried Linux/windows/dell recovery/flash.

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Moderator
Moderator

RE: BMC communication failure on poweredge 2950

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Hughmcl,

You have tried all the appropriate methods to reflashing the BMC and it appears all have failed.  The board has most likely failed and as you have eloquently stated, its ready for the trash.   There are no user replaceable parts, so the whole board will need to be replaced.

Regards,

Geoff P
Dell | Social Outreach Services - Enterprise


Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device!
(iOS, Android, Windows)

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tmah75
1 Nickel

RE: BMC communication failure on poweredge 2950

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Hello. I'm currently having the same kind of problem, and I'm not quite sure wether it's because of me not RTFM (Most likely!), or the FUBAR HDD that I have (Which is faulty, but work for a while, then it corrupts data, but when I put it in this server, it seemed to work quite well, and I also repartitioned it which probably made it work) currupted the firmware.

Anyways, I have the PowerEdge 1950 mark II which I recently aquired.

I ran Windows 2012 server and had just downloaded an huge 5.<something> GB ISO-file with updates (SUU_9G_14.12.200.61.ISO I think it was), and I mounted it through a network-connection, which may also have been what further corrupted it, I don't know, and ran it

I took my eye off the server for a few minutes and I almost jumped to the ceiling when it's fans went to 100% speed, and just saw a blank screen followed by BIOS yelling that it couldn't find the BMC, and also, if remembering correctly, saying something about RAC.

I've refrained from starting it, as I'm currently living in a hostel (Yes, I'm between homes at the moment), and I've been otherwise occupied with work, so I'm hoping to have the time and opportunity this weekend to run it again, hopefully without disturbing ppl. It's noisy as ***!

One thing I did notice, again, wether or not it's because of the disk, but it seemed to run at what seemed that it ran Windows slowly as ***, then after a few minutes it BSOD'd on me.

I figured it's the disk that had corrupted Windows (And I didn't at the time have the Windows on USB so I didn't run a chkdsk /F /R /B like I used to do.

Anyways, after much ado, I finally got DRM working, and after a few trials and errors, I managed to create an bootable ISO, yet to be tested.

I found it very difficult to find my old, and very obsolete model, but I did nonetheless, but I'm still a bit confused to what it is that Im supposed to do. [Edited:] I can access the DRAC via network as shown below:

Here's why:

DRAC says this:

"System Information

 Description UNKNOWN
 BIOS Version UNKNOWN
 Service Tag UNKNOWN
 Host Name UNKNOWN
 Operating System Name UNKNOWN
 System Revision UNKNOWN
  Auto Recovery
 Recovery Action UNKNOWN
 Initial Countdown UNKNOWN
 Present Countdown UNKNOWN
  Embedded NIC MAC Addresses
 NIC1 Ethernet UNKNOWN
 NIC2 Ethernet UNKNOWN

RAC Information

 Name DRAC 5
 Product Information Dell Remote Access Controller 5
 Hardware Version A00
 Firmware Version 1.65 (12.08.16)
 Firmware Updated Thu Jan 1 00:00:38 1970
 RAC Time Fri Jan 2 02:38:18 1970

BMC Information

 Name Baseboard Management Controller
 IPMI Version 0.0
 Number of Possible Active Sessions 5
 Number of Current Active Sessions 0
 Firmware Version 1.65
 LAN Enabled No

"

I also have, prior to this update flashed the BIOS successfully to the latest version available

Note: Noticed that the circled DELL-logo had disappeared after this, but I don't really care, just as long as it works though.

Anyway, any thoughts and ideas are both welcome and appreciated.

I'm from Sweden, so forgive my choices of words and phrases.

Thanks ahead!

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