Broadcom Advanced Control Suite BACS and WIN 2019

Hi, does your server have the network hardware? If you have installed a software that doesn't have the hardware, it will not work. Let us know if you have any further questions. Happy New Year!

Happy New Year 

Yes, I have installed:

Broadcom Gigabit Ethernet BCM5720

&

Broadcom Adv. Quad 25Gb Ethernet

Hi,

could you completly remove the BACS drivers then reinstall them?

Regards,

Hello,

I'm not familiar BASC but I've found something. Could you try to install this driver and following this article please?

Broadcom Windows 64bit driver update for NetXtreme-E Ethernet adapters for the 21.6.2 update https://dell.to/3qeNeyl;

Article Number: 105133 https://dell.to/35w01nV
Hope this will help!

I have done that and it's the version that I have installed.

ok thanks

What's is happening when you launch the BACS program? Do you have an error message?

BACS is not installing, it does not appear anywhere. Maybe new verisons don't have BACS.

But no control suite?? how to check the nic status, transcievers, etc...

Thanks.

Done, no diference

Uninstall the two drivers , reboot, reinstall them, reboot.

At this point I've no idea of what is going on.

I'll escalate your problem to an L3 for investigation.

Regards,

Hi, is it possible for you to provide us your TSR logs to see what version of NIC you have. Please see the link below for the log extraction.

https://dell.to/3shZNdW

I have send them via Private Message.

Hi, this is what you have.

This don't help.

The problem is that BACS is not installing in neither of the two nic's.

Is there any way to have the latests bacs separate download?

Thanks.

This little guide explains where and how to install BACS4.

Let me know if this helps.

1. Download the "Broadcom Windows 64bit driver update for NetXtreme Ethernet adapters" they referred to

2. Run the downloaded driver file.

3. Click Yes on the Windows Security Warning and click Run.

4. Click Install on the Update Package screen.
   

5. Click Next on the Welcome screen.

6. Read the contents on the License Agreement screen, select I accept the terms... and click Next.
   

7. On the Custom Setup screen, make sure the BASP is selected and click Next.
   If the "X" is displayed on the BASP, click icon and select This feature and all subfeatures... then click Next.
   

8. On the Ready to Install the Program screen, click Install.

9. Once the installation is completed, click Finish to close the wizard.

10. Click OK on the Update Package screen.
    

After that then BACS should be available.