DELL M620 Issue on boot Message ID : VLT0204

Paulomateus,

I would start with powering down the server and then taking the server to a minimum to post configuration. The minimum to post configuration is removing everything from the system but the following;

One CPU in CPU slot 1

One Memory DIMM in slot A1

No Network Daughter Card (bNDC) (requires F1 press to continue)

No Mezzanine Cards

No HDD Backplane

No HDD's

If the system powers without the error then individually replace the removed devices until the problem reappears. Which would identify the device causing the issue. If the issue continues even with everything removed then the issue is likely internal to the motherboard.

Let me know what you see.

Hi,

I've remove everything and only stopped showing the error when i remove the Power Edge Raid Controller. I've put everything back, less the PERC board (that have the battery) and i don't have error's until know.

So what can i do now?

thanks,

Paulo Mateus,

IT Manager,

TVCABO Angola

Find a replacement PERC is what it sounds like to me- If you can take down another system- swap the perc from it into the blade in question. -import RAID CFG- boot os.. See if error persists. If the error is gone- order a new perc. If you've got a Dell warranty- reach Dell, they are very quick with replacing parts like this (given you've got undeniable proof of failure when you see the system function with a known working perc. Average turnaround from submission to parts in hand is about 18 hours.. Say i submit a request end of day- I have the parts next AM typically.

--It would not be a bad idea to check firmware versions though. If the blade has internet access, press F10 during POST to enter Lifecycle controller- select firmware update, then use FTP. All remaining settings are good at defaults- you may need to config network. But this gets the absolute latest releases directly from Dell's FTP site,

If you have another M620, you can try swapping the Raid controller over, just to verify if it is the connection for the controller, and not the controller itself. If not then JW is correct and a new controller will be required.