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February 22nd, 2017 06:00

Dell Poweredge T410 Server Unsupported Memory configuration Detected

I have a dell Poweredge T410 server with one CPU that had 8 gig of memory installed.

All 4 memory slots beside CPU1 had 2 gig of memory installed.

I bought 32 Gig of memory from Dell to replace the 8 gig. (bought 4 x 8 gig)

I installed all 4 8gig memory (SNPP9RN2C/8G 1333mhz PC3L-10600) on package

When I boot the server I see

System Memory Size 24gb, memory speed 1067mhz

Warning:Unsupported memory configuration detected.

Memory configuration is not optimal

the recommended memory configuration is 

CPU1

Slots A1 Dimm A

Slots A4 Blank

Slots A2 Dimm A

Slots A3 Dimm A

Everything I read says I should be able to put 4x8 Gig memory chips in the server, in the slots I put them in.

The Bios version is 1.5.3 if it matters.

Thanks, Any help would be appreciated.

4 Posts

March 27th, 2017 16:00

In the end, I have to admit it was my error as the memory must not have been seated correctly. After I removed it and reinstalled it, it worked fine. Thanks for your suggestion, it was very logical.

5 Practitioner

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274.2K Posts

February 22nd, 2017 12:00

Hello.

Slots A1 Dimm A

Slots A4 Blank

Slots A2 Dimm A

Slots A3 Dimm A

I can see that Slot A4 is blank. Do you have a memory DIMM installed on this memory slot? If so, it may indicate a failed DIMM. Firmly re-seat the DIMM on slot A4 and reboot the server. Otherwise, swap the DIMMs between slots A1 &A4 and observer whether or not the blank follows the DIMM to slot 2. When slot 2 is blank, replace the DIMM else replace the system board.

4 Posts

February 22nd, 2017 12:00

Robert, thanks for some excellent advice.

Yes slot A4 has a dimm installed hat does not seem to be recognized.

Your suggestion makes a lot of sense and I will try it as soon as I can bring down the server, likely about a week or so but I suspect this will tell me a lot.

Paul

4 Posts

February 23rd, 2017 05:00

Robert, thanks, this is a very good suggestion and I will try this as soon as I can. I will post the results as well

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