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K

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July 14th, 2011 11:00

Drac Card in PE2950: Have lights but no access

 

I have a 2950 that has a drac card that stopped showing up in the Dell OpenManage Server Administrator locally on the server and now can no longer access it. The lights are fine on the card. I have an older version of the Dell OpenManage Server Administrator on it. I can only schedule downtime to troubleshoot within a short window so I need to do as much as I can in a short period of time to resolve this. I was going to start with running the SUU on the system and then installing the latest Open manage on it. If that did not work I was going to try a PCI DRAC from an older sytem since this one is on the MBoard to see if it is the DRAC itself.

Has anyone ever lost a Drac that appeared to be still functioning with lights on? I can still ping it but no access.

 

Thanks,

 

KTBerkey

5 Practitioner

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274.2K Posts

July 14th, 2011 13:00

Updating the outdated firmware and management software is a great thing to start with.

Have you tried to manually reset the RAC configuration?

You can use the RACADM commands to rest, or enter the CTRL+E BMC BIOS to reset it.

support.dell.com/.../racugc9.htm

Thanks

2 Posts

July 14th, 2011 14:00

I will try the Manual Reset.

Thanks!!!

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