SexyFish
2 Iron

‘Fan Redundancy Lost PowerEdge 2800 rpm Fan 1

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Hi all

Our Poweredge 2800 has just started making a loud fan noise, has a flashing amber light and the LCD displays ‘Fan Redundancy Lost PowerEdge 2800 rpm Fan 1'

What is the best course of action to resolve this? Do I just assume Fan 1 has failed and replace it? If so how do I identify which is Fan 1?

Many thanks, Stephen

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6 Replies
Moderator
Moderator

Re: ‘Fan Redundancy Lost PowerEdge 2800 rpm Fan 1

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Stephen,

Fan 1 is shown below. What you need to do is try reseating the fan first to see if it may have been a poor connection.

Let me know how it goes.

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

SexyFish
2 Iron

Re: ‘Fan Redundancy Lost PowerEdge 2800 rpm Fan 1

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Hi Chris

Many thanks for your response.  I've just taken the fan out and reseated it but the problem is persisting.  Therefore am I to assume it's failed, and how do I go about getting a replacement?  Also is it normal for the other fans to speed up to compensate for the failed fan?

Regards, Stephen

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Moderator
Moderator

Re: ‘Fan Redundancy Lost PowerEdge 2800 rpm Fan 1

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Yes that is to ensure the server stays cool. Do me a favor, would you swap fan #1 with fan #4 and see if it is the fan causing the issue or if it's the connection on the board?

Thanks.

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

SexyFish
2 Iron

Re: ‘Fan Redundancy Lost PowerEdge 2800 rpm Fan 1

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Hi Chris.  I've swapped fan #1 with fan #4 and the LCD now reports an issue with fan #4, therefore I've managed to ascertain that the issue lies with the fan.  How do I go about getting a replacement?

Many thanks

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Moderator
Moderator

Re: ‘Fan Redundancy Lost PowerEdge 2800 rpm Fan 1

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I am going to email you with a request for some information.

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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SexyFish
2 Iron

Re: ‘Fan Redundancy Lost PowerEdge 2800 rpm Fan 1

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Hi Chris.  As I'm keen to get this resolved ASAP I've gone ahead and ordered a replacement via eBay.  Many thanks for your assistance.

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