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icastillo
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Fans Problem

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hello i need help, i have server dell R710, and i have the next error, Fan redundancy Lost. check Fans

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icastillo
1 Nickel

Re: Fans Problem

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all fans are spinning normally, and replaced it and I have still two errors.

the first: Fans Exceeding 1 RPM range. check

the second: Fan redundancy lost. check fans

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icastillo
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Re: Fans Problem

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yes, specifying the fan 1

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16 Replies
Moderator
Moderator

Re: Fans Problem

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Icastillo,

If you open the cover to the server can you see if all the fans are spinning normally? If there is one that isn't could you reseat it and see if it starts spinning?

Thanks.

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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icastillo
1 Nickel

Re: Fans Problem

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all fans are spinning normally, and replaced it and I have still two errors.

the first: Fans Exceeding 1 RPM range. check

the second: Fan redundancy lost. check fans

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Moderator
Moderator

Re: Fans Problem

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What is the BIOS and Idrac revisions on the server? Also, where are you seeing these errors?

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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icastillo
1 Nickel

Re: Fans Problem

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Bios Revisions 1.0.4 and Idrac6 revision version 1.3.10

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Moderator
Moderator

Re: Fans Problem

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Thank you. Those are very out of date. Run these updates (they cause reboots, so schedule downtime accordingly).

After running them see if the errors clear.

BIOS  - www.dell.com/.../DriverDetails

iDrac - www.dell.com/.../DriverDetails

Let me know how it goes.

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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icastillo
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Re: Fans Problem

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I have a RAID configuration is lost if I upgrade?

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theflash1932
5 Iridium

Re: Fans Problem

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The RAID configuration and other system settings will be unaffected by updating the BIOS and iDRAC (and even PERC) firmware.

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icastillo
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Re: Fans Problem

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the raid, will be affected or not affected?

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Moderator
Moderator

Re: Fans Problem

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It will not be affected by either of these updates.

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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