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165016

December 23rd, 2011 07:00

Fans Problem

hello i need help, i have server dell R710, and i have the next error, Fan redundancy Lost. check Fans

15 Posts

December 23rd, 2011 08:00

all fans are spinning normally, and replaced it and I have still two errors.

the first: Fans Exceeding 1 RPM range. check

the second: Fan redundancy lost. check fans

15 Posts

December 26th, 2011 05:00

yes, specifying the fan 1

Moderator

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8.4K Posts

December 23rd, 2011 07:00

Icastillo,

If you open the cover to the server can you see if all the fans are spinning normally? If there is one that isn't could you reseat it and see if it starts spinning?

Thanks.

7 Technologist

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16.3K Posts

December 23rd, 2011 08:00

The RAID configuration and other system settings will be unaffected by updating the BIOS and iDRAC (and even PERC) firmware.

15 Posts

December 23rd, 2011 08:00

the raid, will be affected or not affected?

15 Posts

December 23rd, 2011 08:00

Bios Revisions 1.0.4 and Idrac6 revision version 1.3.10

15 Posts

December 23rd, 2011 08:00

I have a RAID configuration is lost if I upgrade?

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8.4K Posts

December 23rd, 2011 08:00

Thank you. Those are very out of date. Run these updates (they cause reboots, so schedule downtime accordingly).

After running them see if the errors clear.

BIOS  - www.dell.com/.../DriverDetails

iDrac - www.dell.com/.../DriverDetails

Let me know how it goes.

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8.4K Posts

December 23rd, 2011 08:00

What is the BIOS and Idrac revisions on the server? Also, where are you seeing these errors?

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8.4K Posts

December 23rd, 2011 09:00

It will not be affected by either of these updates.

15 Posts

December 23rd, 2011 11:00

Hi, I update the BIOS and still have the error

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8.4K Posts

December 23rd, 2011 12:00

Did you also get the Drac updated? The drac takes over as the fan controller, so it is essential to get that updated. Also, where are you seeing the errors?

15 Posts

December 23rd, 2011 12:00

Never made ​​any exept the Bios update and now Idrac. and the error I get in front of the server screen

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8.4K Posts

December 23rd, 2011 14:00

Is the specific fan being identified in the error?

15 Posts

December 26th, 2011 06:00

there are moments that does not give the error and fans suddenly accelerated and there is giving me errors that I had already mentioned

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