Akther
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Memory upgradation on R710

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Hi

We have Dell R710 server and 24 GB already there. We need to add 8 more GB. When i check the part number from Dell ope manage console i could see this M393B5170EH1-CH9 . But reseller has the stock of 9J5WF this part number RAM and he saying it will be fit in to the server

My question is this part number will be suitable ? or i need to buy exactly the part number RAM which i can see in Dell open manage console?

Appreciate help.

Thanks Akther

 

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Moderator
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Re: Memory upgradation on R710

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Hi Akther

Yes, spot on!

According to your current memory population, I would suspect it is running on Optimizer Mode. Therefore, you should populate:-

A1  B1

A4  B4

A2  B2

A5  B5

You may refer to the R710 user guide on the memory configuration on page 132

support.us.dell.com/.../HOM.pdf

Let us know how it goes.

Manfred W
Dell | Social Outreach Services - Enterprise

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile
device! (iOS, Android, Windows)

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Moderator
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Re: Memory upgradation on R710

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Hi Akther

I confirmed part# 9J5WF is supported by Dell PowerEdge R710. It is a RDIMM memory.

Something to take note, R710 supports RDIMM and UDIMM memories. Make sure your 24GB memories are the same type to RDIMM before ordering part# 9J5WF.

To check what type of memory your server is having, please key in the service tag on the link below and then check System Configuration and Components.

www.dell.com/.../ProductSelector

Let us know how it goes.

Manfred W
Dell | Social Outreach Services - Enterprise

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile
device! (iOS, Android, Windows)

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Akther
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Re: Memory upgradation on R710

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Hi Manfred

Thanks for the reply. Current Memory type i could see from Dell Open Manage console is DDR3-Registered.

And from Product selecter ( the link you provided) i could see below text

124GB MEMORY FOR 2CPU (6X4GB DUAL RANK RD1ADDITIONAL INTEL XEON E5530 PROCESSOR (2

This is means the existing RAM is Registered? and can we go ahead and purchase part# 9J5WF ?

Appreciate your help

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Moderator
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Re: Memory upgradation on R710

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Hi Akther

Yes, part# 9J5WF should be fine with your current memory configuration.

You may go ahead.

Manfred W
Dell | Social Outreach Services - Enterprise

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile
device! (iOS, Android, Windows)

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Akther
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Re: Memory upgradation on R710

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Thanks Manfred. Appreciate your quick response. We will go ahead and purchase this.

Currently RAM is populated like below

A1        B1

A2        B2

A3        B3

So as per my  understanding new RAM should insert like this? rectify me if i am wrong

A1     B1

A2     B2

A4     B4

A5     B5

This could be the last question emoticon.Smile.title

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Moderator
Moderator

Re: Memory upgradation on R710

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Hi Akther

Yes, spot on!

According to your current memory population, I would suspect it is running on Optimizer Mode. Therefore, you should populate:-

A1  B1

A4  B4

A2  B2

A5  B5

You may refer to the R710 user guide on the memory configuration on page 132

support.us.dell.com/.../HOM.pdf

Let us know how it goes.

Manfred W
Dell | Social Outreach Services - Enterprise

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile
device! (iOS, Android, Windows)

Akther
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Re: Memory upgradation on R710

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Hi Manfred

Thank you very much... This weekend going to upgrade. Will let you know. thanks

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Re: Memory upgradation on R710

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Hi Akther

Most welcome. Do keep us posted please.

Manfred W
Dell | Social Outreach Services - Enterprise

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile
device! (iOS, Android, Windows)

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Akther
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Re: Memory upgradation on R710

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Hi Manfred

I have come to know from another Dell technical person and he said that this part number RAM will not work. the reason is below, as per his statement

The description of the part number that I gave you “NN876 ” is: DIMM,4G,1333,512X72,8,240,2RX4, 4GB RDIMM, 1333MHz, 2RX4X72, 8K, 240, Regulatory

The description of the part number that the reseller gave you “ 9j5wf ” is: DIMM,4G,1333,2RX8,8,240,REG,LV, 4GB DIMM, 1333MHz, 2RX8, 8K, 240, Regulatory, Low Voltage.  

The difference between them is that one is 2RX4 and the second one is 2RX8 which will not work.

All memory either have to be 2RX8 or 2RX4 but you can’t mix and match.

Please let me know your thoughts.....

 

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Moderator
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Re: Memory upgradation on R710

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Hi Akther

My apologies for not checking with you the x4 and x8 memory based modules.

Yes, you can't mix them together.

Please email me your service tag, I will check on the part number on your current R710 first and revert.

Manfred W
Dell | Social Outreach Services - Enterprise

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile
device! (iOS, Android, Windows)

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