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Edyxx
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Options to update a Poweredge R710 server with latest firmware when ESXi 5.0 is installed

Hello,

What are my options to update the Poweredge R710 server when ESXi 5.0 is installed?

Unfortunately is the Lifecylce Controller broken, it is in a loop and restart the server all the time until I pull the plugs off the server. 

As another way I downloaded the Dell Repository Manager 1.4 and created the Linux V440 bundle. I was able to export the bundle to a SUU iso. Can I now boot the server with this ISO and apply the firmwares?

Actually I wanted to use the deployment media option, but it fails to create the ISO. 

Uff, I don't have an easy time to upgrade my servers with the new firmwares.

Thanks, 

Edy

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27 Replies

Re: Options to update a Poweredge R710 server with latest firmware when ESXi 5.0 is installed

Hi Edy,

The easiest update option is probably the lifecycle controller and it would be helpful if we were to get it to work. One option may be to apply the lifecycle controller repair package and then update the lifecycle controller. What I would recommend is to turn the server off, hold the power down for 30 seconds, and then plug the server in and wait 2 minutes to allow the iDRAC to initialize. After the 2 minutes is up you should be able to connect to the iDRAC web interface with the server still powered off but plugged in, and then navigate in the iDRAC web interface to the firmware update section as described here: <ADMIN NOTE: Broken link has been removed from this post by Dell>. Instead of uploading an iDRAC firmware image, upload the USC/LC repair package from downloads.dell.com/.../BDF_1.5.5_BIN-12.usc or downloads.dell.com/.../BDF_1.4.0_BIN-32_A03.usc depending on your current Lifecycle Controller firmware version. After applying this hopefully you can turn the server on and it will get out of the reboot loop and you can do the updates.

With the SUU you made you can update the server if you made it bootable, if not you can boot into the USC/LC (once you did the repair) and use that image as a repository to do updates once you are in there.

Let us know how it goes and if you run into any trouble. Thanks!

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Edyxx
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Re: Options to update a Poweredge R710 server with latest firmware when ESXi 5.0 is installed

Hi,

Thank you for your detailed answer.

I downloaded both repair files from the link you have provided me.I turned off the server and uploaded the file using Drac6. However with both files it was stuck in the uploading process (first step). I waited for both files about 20 minutes. How long does it need to upload (step on) usually?

It's a Poweredge R710 Server. The firmware version is 1.5.0 (Build 24). BIOS version 1.0.4

I guess when this does not work I shall try the SUU. I made an ISO.

Thanks,

Edy

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Re: Options to update a Poweredge R710 server with latest firmware when ESXi 5.0 is installed

Edy,

I think part of the problem might be how old your BIOS is, it is way out of date for that new of an iDRAC firmware version (1.5). Since it is so old you will need to step it. You should go to 1.3.6 and then you can go to 2.3.x and then you can jump all the way to the latest 6.3.0. I have created a small DOS-like bootable ISO you can use to do all three from the single ISO (though you will need to reboot between each one). You can download this ISO from dtxdropbox.dell.com with login "r710bios" and password "kwm6my40" via web browser, FTP, or SCP. When you boot it please install the BIOS updates in this order: r710-136.exe, r710-23.exe, then r710-630.exe. Please do reboot after each one. Unfortunately the iDRAC and/or Lifecycle Controller cannot be updated with this method but I think they will do better after you get the BIOS up to date. I have never seen it taking more than 15 minutes so I would suspect 20 minutes is too long and indicative of an issue. I think it will likely run ok after the BIOS update. Let us know how it goes. Thanks again.

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Edyxx
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Re: Options to update a Poweredge R710 server with latest firmware when ESXi 5.0 is installed

Hello,

Thank you very much for this ISO. I did work and I could upgrade the BIOS step by step.

Unfortunately the Lifecycle Controller repair tool didn't work after the BIOS upgrade. First I booted the server and started the Lifecylce Controller, but it stopped during the start progress. This time I got now error

After that I thought trying to boot the server with the Dell Support Update Utility (SUU) and inserted then the CD I prepared the other day with the bundle. The bundle was recognized, but after 5% of upgrade progress it stopped. But I guess since I have two CDs this is not the proper way for the upgrade. Tomorrow I will put the bundles on a USB stick and boot the server with the SUU Cd. I will see, if this is going to work.

Well I'm making progress seeing light at the end of the tunnel.

Do you know by chance if I should install ESXi 5.0 again after the BIOS upgrade and further firmware upgrades? Would ESXi install with other drivers? Does it make a difference?

Thanks,

Edy

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Re: Options to update a Poweredge R710 server with latest firmware when ESXi 5.0 is installed

Hi Edy,

I don't think you'll need to reinstall ESXi after upgrading the BIOS, although it's possible the CPU feature mask changed with the BIOS update. If you have vMotion problems and all your hosts are on the latest BIOS then you may need to manually configure the CPU masks to ensure they are exposing the same feature-sets, but no reinstall is necessary. Otherwise there should be no issues with the BIOS update. Were you able to use the USB stick with the bundles on it to do the update?

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Bob-D
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Re: Options to update a Poweredge R710 server with latest firmware when ESXi 5.0 is installed

Can you reopen this.  I am trying to update the bios on r710 with ESXi5.  I am unable to do so.

 

Thank you

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Re: Options to update a Poweredge R710 server with latest firmware when ESXi 5.0 is installed

What sort of issues are you running into Bob? Another option I don't think mentioned in this thread yet is the Dell Management Plugin for VMware vCenter, which enables you to update firmware on CSIOR-enabled servers (i.e. servers that have a iDRAC 6/7 Express or Enterprise). Information about this is available at en.community.dell.com/.../1961.dell-management-plug-in-for-vmware-vcenter.aspx and the manual is here: support.dell.com/.../UG=en.pdf . Although Dell Management Plugin for VMware vCenter is a paid offering, there is a single-host version available which you may be able to use to update one host, linked from here: <ADMIN NOTE: Broken link has been removed from this post by Dell>.

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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FrostyAtCBM
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Re: Options to update a Poweredge R710 server with latest firmware when ESXi 5.0 is installed

In the past when I have needed to update BIOS in our R710s (admittedly which were running ESXi 4.1 at the time), I migrated the VMs off using vMotion, then shutdown ESXi and booted the server off a bootable USB stick into Windows command line and then applied the .EXE BIOS update from the command line.  Is that sort of approach not an option?  Obviously would require physical access to the host(s).

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upgraders
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Re: Options to update a Poweredge R710 server with latest firmware when ESXi 5.0 is installed

Hate to re-open this again, but I'm stuck.  I have inherited an r710 that is still running a bios 2.x and iDRAC 1.5 I can't use get the bios updated with the  Lifecycle Controller.  I was hoping I found a solution with your Post offering the ISO.  Would you be so kind as to share again. The username/pass is not valid any longer.

Thanks

Jason

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