Came in today and noticed one of out old terminal servers didn't power back up after a power outage last night. I tried leaving it unplugged for a few minutes but still gets stuck at the exact same spot every time. Any ideas? Is it toast?
Attempt taking the system to minimum to POST configuration with the following components:
System board
Processor (with heat-sink) in socket 1
One stick of memory in slot 1
1 power supply
Power distribution board
Control panel (to turn on system
Ensure that all USB devices including mouse and keyboard are disconnected. If server is going to be on for certain length of time, place a fan in front of a processor in slot 1 to prevent overheating
Sorry for the delay, I haven't been at this location in a few weeks. I tried pulling the RAM sticks and leaving one in but no luck. In addition there is an amber error on the LCD "W1228 ROMB Batt" which I know means we need to replace the PERC controller battery which I'm familiar with but I don't know if replacing that at this point would fix that error. Any insight?
Replace the battery and try minimum to POST conditions again. You may also attempt to restore the BIOS to default settings by clearing the NVRAM using jumpers on the system motherboard. If none of these do not resolve the issue, consider replacing the motherboard.
Anonymous
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June 23rd, 2016 15:00
Hello.
Attempt taking the system to minimum to POST configuration with the following components:
Ensure that all USB devices including mouse and keyboard are disconnected. If server is going to be on for certain length of time, place a fan in front of a processor in slot 1 to prevent overheating
Anonymous
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June 23rd, 2016 16:00
Thanks Robert, I'll try that next Thursday when I'm on site next.
Anonymous
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June 24th, 2016 09:00
Keep us in the loop on your progress. Thank you!
Anonymous
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July 14th, 2016 07:00
Sorry for the delay, I haven't been at this location in a few weeks. I tried pulling the RAM sticks and leaving one in but no luck. In addition there is an amber error on the LCD "W1228 ROMB Batt" which I know means we need to replace the PERC controller battery which I'm familiar with but I don't know if replacing that at this point would fix that error. Any insight?
Anonymous
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0
July 14th, 2016 12:00
Replace the battery and try minimum to POST conditions again. You may also attempt to restore the BIOS to default settings by clearing the NVRAM using jumpers on the system motherboard. If none of these do not resolve the issue, consider replacing the motherboard.
Anonymous
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July 15th, 2016 08:00
Going to order the battery and replace it next Thursday.
Anonymous
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July 21st, 2016 07:00
I replaced the RAID battery this AM but same problem. I guess the board is toast.
Anonymous
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July 21st, 2016 08:00
Correction, it's back up! Maybe the new battery had to charge?