luismn
1 Copper

Power Edge T110 BSOD Need help PLEASE!!!

Hello Everyone

I'm new to the site so please go easy on me :) 

lately I been experiencing a BSOD in our Windows Server 2008 R2 I can't seem to figure out whats causing the BSOD, any help would be appreciated it. Please let me know if I need to provide any additional details. 

Thank you!


Crash dump file: C:\Windows\memory.dmp
Date/time: 6/10/2015 10:34:30 AM GMT
Uptime: 26 days, 02:53:03
Machine: FSRIVERSIDE
Bug check name: DRIVER_POWER_STATE_FAILURE
Bug check code: 0x9F
Bug check parm 1: 0x3
Bug check parm 2: 0xFFFFFA80042AA060
Bug check parm 3: 0xFFFFF800016D8518
Bug check parm 4: 0xFFFFFA80048D2860
Probably caused by: ntkrnlmp.exe
Driver description: 
Driver product: 
Driver company: 
OS build: Built by: 7601.18839.amd64fre.win7sp1_gdr.150427-0707
Architecture: x64 (64 bit)
CPU count: 4
Page size: 4096

Server Spec's

System Manufacturer: Dell
System Model: Power Edge T110
OS: Windows Server 2008 R2 Foundation x64 Bit
Processor: Intel(R) Xeon(R) X3430 @ 2.40gHZ
BIOS Version/Date: Dell Inc 1.1.4, 10/30/2009
SMBIOS Version: 2.6
Motherboard: Dell 
Motherboard Model: OX744K / A01
Installed Physical Memory: 2.00 GB DDR3
GPU: Matrox G200eW (Winbond)
Board Manuf: 0x1028 (0x02A6)

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2 Replies
Moderator
Moderator

RE: Power Edge T110 BSOD Need help PLEASE!!!

LuisMn,

The BSOD you are getting is pointing to a IRP packet being held too long. Now this error can be caused by hardware or software. I would suggest starting with updating the server to current. 

BIOS

BMC

Chipset

After that is done I would then run the diagnostic on the server to see if anything is returned. 

32bit Diagnostics This package will assist you with creating bootable media to use on the server. 

Boot to the diagnostic and run. Let me know if there is anything returned. 

If after the update, and the diags are clean, then I would start looking at the OS. Specifically any driver that had updated around the time the issue started. 

Let me know what you find.

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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luismn
1 Copper

RE: Power Edge T110 BSOD Need help PLEASE!!!

Hey Chris, 

Thank you for replying back to my post!

These are the results I got back from running the Diagnostics: 

Test Result: FAIL

Device: IPMI

Test: IPMI_System_Event_log_check

Error Code: 2900:0021

Msg: IPMI - FEB 13 03:30:38 2014: O/S Critical Stop / Shutdown Sensor

(0x00) Critical stop during O/S run

also,

Test Result: FAIL

Device: SATA_DVD_ROM_0

Test: Confidence Test

Error Code: 0f00:133C

Msg: Disk - No Suitable disk media is present.

I replaced the SATA DVD ROM with a brand new one and I'm still getting the BSOD, I will go ahead take your advice on updating the BIOS, BMC & Chipset. 

I will post back with an update in a few more days since the BSOD are happening every other 2 days or so.

Thank you. 

Sincerely,

Luis N. 

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