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November 29th, 2012 11:00

PowerEdge T310 Memory Upgrade 2*8GB - no reaction, no POST Codes

Hello, 

I have a Problem with a PowerEdge T310. 
I bought 2 Kingston KTD-PE310Q8/8G as an upgrade, 
which are equivalent to DELL P/N A3116521 (2*8GB) and compatible according to Kingstons Compatibility Lists.

When I insert the modules, the system doesn't start. The fans work, but that's all.
The Display doesn't get a signal and I don't get any kind of POST Code.

The Problem disappears when I replace the modules with the original 2x2GB modules.
A BIOS-Update didn't help.

How can I find out if it is a compatability Problem or if the memory is damaged? Any hints are welcome.
 
Thanks!

3 Posts

November 29th, 2012 15:00

Thank you so much!

7 Technologist

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16.3K Posts

November 29th, 2012 12:00

Which processor do you have?  The Celeron and Pentium processors (which are options on the T310) do NOT support RDIMM's, and support only a max of 2GB UDIMM's.

3 Posts

November 29th, 2012 12:00

Thanks for the quick answer. It's a Core i3 540 from November 2010.

7 Technologist

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16.3K Posts

November 29th, 2012 14:00

Sorry ... I should have included the i3 among the processors that do not support RDIMM's.  You need one of the X34xx processors for RDIMM's (and thus, greater than 8GB of RAM).

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