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Poweredge R210 II Broadcom firmware update failure
Hi
OpenManage Essentials advises that the update Network_Firmware_T3TVN_WN64_7.8.16 is required for the Broadcom network adapter on this server.
When attempting to run the update, it immediately crashes with fwlnvn64.exe has stopped working. This appears to be at the inventory collection stage
Problem signature:
Problem Event Name: BEX64
Application Name: fwInvn64.exe
Application Version: 0.0.0.0
Application Timestamp: 5233be90
Fault Module Name: fwInvn64.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5233be90
Exception Offset: 0000000000003493
Exception Code: c0000409
Exception Data: 0000000000000005
OS Version: 6.3.9600.2.0.0.400.8
Locale ID: 2057
Additional Information 1: d8e0
Additional Information 2: d8e036381d0449e3021b339d53272098
Additional Information 3: a03a
Additional Information 4: a03a37ad8a716c6d76acbf6a0fd9a215
The 32bit version Network_Firmware_T3TVN_WN32_7.8.16 behaves exactly the same, the 32bit version just calls the same file!
The O/S is Server 2012 R2, and is up to date.
Regards
Adam
DELL-Josh Cr
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May 22nd, 2014 10:00
Hi Adam,
It is recommended to not upgrade to this version, 7.8.53 is the version is the one you should try to install. If this gives the same error you may want to try to update outside the OS in the lifecycle controller(F10 during POST) and see if it will update from there. http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=23R83&fileId=3365343256&osCode=WS8R2&productCode=poweredge-r210-2&languageCode=undefined&categoryId=NI
APweb
81 Posts
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May 23rd, 2014 07:00
That software version gives the same result, fwlnvn64.exe has stopped working.
Problem signature:
Problem Event Name: BEX64
Application Name: fwInvn64.exe
Application Version: 0.0.0.0
Application Timestamp: 5233be90
Fault Module Name: fwInvn64.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5233be90
Exception Offset: 0000000000003493
Exception Code: c0000409
Exception Data: 0000000000000005
OS Version: 6.3.9600.2.0.0.400.8
Locale ID: 2057
Additional Information 1: d8e0
Additional Information 2: d8e036381d0449e3021b339d53272098
Additional Information 3: a03a
Additional Information 4: a03a37ad8a716c6d76acbf6a0fd9a215
Will try the lifecycle controller when next on site.