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apcroote
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Poweredge R710 Memory Failure.

Hello,

I currently have an R710 with DIMM_A1 and DIMM_A2 occupied with Hynix 4GB 2rx8 Sticks. Which works fine.

I purchased two more 4GB sticks and they turned up as Hynix 4GB 2rx4 PC3-10600R-9-10-E1 I installed these sticks into DIMM_A4 and DIMM_5 and when booting it stated bios has disabled these sticks as there not ECC and failed MEMTEST. 

From my knowledge these sticks are ECC Registered sticks.

Does this mean the sticks are dead or faulty or am I doing something wrong!

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7 Replies
Moderator
Moderator

RE: Poweredge R710 Memory Failure.

Hello

If you give part numbers or detailed specs of the old and new memory then someone may be able to see if there is a population issue.

Thanks

Daniel Mysinger
Dell EMC, Enterprise Engineer

Get support on Twitter @DellCaresPRO

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apcroote
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RE: Poweredge R710 Memory Failure.

Hello,

I followed your description in ram off spiceworks! The old ram is in production so I cannot get the part number but I can tell you its hynix 2rx8 ECC Registered 4GB sticks 1333Mhz Dual rank.

The new sticks which i am still having no look with is, Part number:38022 Part number:42609 , It has HMT151R7TFR4C-H9 its pc3-10600R. That should be ECC Fully registered its 2rx4

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apcroote
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RE: Poweredge R710 Memory Failure.

Hello,

I followed your description of ram off spiceworks! The old ram is in production so I cannot get the part number but I can tell you its hynix 2rx8 ECC Registered 4GB sticks 1333Mhz Dual rank. If OSMA can supply me with more I will check.

The new sticks which i am still having no look with is, Part number:38022 Part number:42609 , It has HMT151R7TFR4C-H9 wrote on it and its pc3-10600R. That should be ECC Fully registered its 2rx4 which should also be dual rank.

Regards,

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apcroote
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RE: Poweredge R710 Memory Failure.

I have just been sent a replacement set of sticks. I'll Wait for it to arrive! and let you know how I got on.

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Moderator
Moderator

RE: Poweredge R710 Memory Failure.

It has HMT151R7TFR4C-H9 wrote on it

That DIMM is validated for the R710 and several of our other servers. It is the exact same DIMM we sell with the server. There may be a population mismatch between your old and new DIMMs. I cannot check without the part number from your old DIMMs though. I would suggest testing the new DIMMs by themselves with the old DIMMs removed from the system. You can also test the new DIMMs one at a time in slot 1.

Thanks

Daniel Mysinger
Dell EMC, Enterprise Engineer

Get support on Twitter @DellCaresPRO

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apcroote
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RE: Poweredge R710 Memory Failure.

Hi Daniel,

I did indeed try them by themselves and it still failed they must of been faulty sticks in that case,

A replacement should be here tomorrow, I will let you know of my outcome!

Cheers!

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apcroote
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RE: Poweredge R710 Memory Failure.

Hello,

I have just put the new DIMMS in and it works fine so it was faulty DIMMs!

Thanks anyway!

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