makthrow
1 Copper

Poweredge R710 boot to x64 exception - how to solve

I'm trying to figure out how to get past the X64 Exception Type: https://imgur.com/a/7yoty

Currently I have no HD or OS installed. These are the server details:

Dell PowerEdge R710

BIOS 1.2.6

idrac6 1.20.01

idrac config utility : 1.33

Initializing UEFI please wait: then the x64 exception type

I made a USB drive with a BIOS update, but I can't find an option to boot to Bios. there simply isn't any option when I see the Dell Logo. https://imgur.com/a/ycmBq

In system services, I have

--- set BIOS sequence to boot to my USB drive first

--- set my USB drive Emulation Type to be "Hard Disk"

When booting up, I'm not sure if it's booting to the USB drive. I don't think it is because I just keep getting the same error.

Basically I need to get this server working without installing a hard drive or OS. Client will install himself.

Any ideas is appreciated. Thank you.

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4 Replies

RE: Poweredge R710 boot to x64 exception - how to solve

Hello.

You are getting a Red Screen of Death ,RSOD. Attempt running the LifeCyle Repair package. See link: http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=80XJ1&fileId=3467737922&os... 

Robert Alakara

Dell EMC | Enterprise Services

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makthrow
1 Copper

RE: Poweredge R710 boot to x64 exception - how to solve

how do I run this?

I can't boot from USB.

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makthrow
1 Copper

RE: Poweredge R710 boot to x64 exception - how to solve

a user on another forum advised me to power off the server and press and hold the power button for 10 seconds.

i tried this and it gave me back the function options at the starting dell loading screen

(F10, F11, etc)

So how do I install the lifecycle repair package once I download it?

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RE: Poweredge R710 boot to x64 exception - how to solve

The package can be applied using the iDRAC Web Interface if already set up. Go to Overview -> iDRAC Settings -> Update and Rollback. Browse to the location of the package and upload to apply. Otherwise, boot into the Dell Support Live Image: http://www.dell.com/support/contents/us/en/19/article/Product-Support/Self-support-Knowledgebase/ent... 

Robert Alakara

Dell EMC | Enterprise Services

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