QLogic QL45212-DE update fail

Question

I tried to update QLogic QL45212-DE dual 25GbE port adapter but the update failed and now it shows up as one port 40Gb. lspci:

Ethernet controller: QLogic Corp. FastLinQ QL45000 Series 40GbE Controller (rev 10)
        Subsystem: QLogic Corp. FastLinQ QL45000 Series 40GbE Controller
        Physical Slot: 2
        Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR-

The device shows up as 1077:1634 (rev 10) but should be 1077:1656.

lnxfwnx2 shows No supported network adapter found.

Is there a way how to flash previous firmware or another way how to fix it?

multi.flexi · Answer

Today I tried the second adapter. I used Windows and this update https://www.dell.com/support/home/cs-cz/drivers/driversdetails?driverid=cdpgf&oscode=w12r2&productcode=poweredge-r730xd The update showed success but now this adapter does not show up as Network adapter and shows question mark in Device Manager. How is this possible?

multi.flexi · Answer

Hi, Thank you for your response. No, the card did not come with the server. Our university bought the card separately. Does it matter?

DELL-Josh Cr · Answer

Hi multi.flexi, What server is the card in? Did the card come with the server?

DELL-Josh Cr · Answer

Try updating the windows driver and see if it shows in device manager then. https://dell.to/3bVX4z7

DELL-Josh Cr · Answer

What OS are you using? In general the latest versions are recommended.

multi.flexi · Answer

I have Windows Server 2019 installed.

multi.flexi · Answer

I had this version installed (also on screenshot).I uninstalled this version and used the version suggested. During installation I got BSOD and now Windows won't boot. It is a pain but I can reinstall it. What version of OS and driver is the best to install?

DELL-Josh Cr · Answer

This one lists 2019 support https://dell.to/2RrF2v2

multi.flexi · Answer

Yes, but does not list the card. Would WS 2016 be then better choice?

DELL-Joey C · Answer

Hi,   The firmware does seem to list WS2016 as supported OS. Probably 2016 is a better choice.    May I know if the card is a Dell card? If yes, do you have the DPN#?   What server model is the card installed in?

multi.flexi · Answer

Hi, as far as I know this model is Dell specific. Right now are the cards in desktop PC.Product Name: QLogic QL45212-DE 25 Gigabit Ethernet Read-only fields: [PN] Part number: QL45212-DE [SN] Serial number: RBC1617C35854 [MN] Manufacture ID: 31 30 32 38 Product Name: QLogic QL45212-DE 25 Gigabit Ethernet Read-only fields: [PN] Part number: QL45212-DE [SN] Serial number: RBC1617C35864 [MN] Manufacture ID: 31 30 32 38Are those the numbers you are asking for?

DELL-Stefan R · Answer

Hi,   the DPN is the number in question. We ask, because, we need to check if you have the Dell cards installed. Other vendors also use those cards with a specific firmware, if this card is not a Dell card the Dell firmware may brake the card. Do you have physical access to the server? If yes, please see the card, there is a sticker with a QR code on it. There you will find the DP/N.   Also please let us know the system you are using the card in, what kind of a Dell server do you own.   CheersStefan

multi.flexi · Answer

Yes, there is a sticker with a QR code. It says DP/N 0XV3MV. I was given this card to test it before it goes to the server because the server cannot be out of order for a long time. I do not know what server it will be used in, I am not in charge of that.

DELL-Josh Cr · Answer

Thanks, What system are you testing it in?

multi.flexi · Answer

Regular desktop PC with Windows Server and Debian. I can install any other OS if necessary.

PowerEdge Hardware General

QLogic QL45212-DE update fail

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