Unsolved
This post is more than 5 years old
3 Posts
0
61058
R420 Fan failure
I am getting
PSU0037 Fan failure detected...
The manual says to check the fan for blockage. Is there any other info about this?
Unsolved
This post is more than 5 years old
3 Posts
0
61058
I am getting
PSU0037 Fan failure detected...
The manual says to check the fan for blockage. Is there any other info about this?
Top
theflash1932
7 Technologist
7 Technologist
•
16.3K Posts
0
August 5th, 2015 08:00
Try reseating the power supply and/or updating the firmware (depending on the server model). If neither resolves it, you will need to replace it.
peuser701
3 Posts
0
August 11th, 2015 14:00
I found this:
http://www.dell.com/support/article/us/en/19/SLN293489/EN
Sure enough, I have the RYMG6 power supply.
I went to the support page for my R420. I downloaded the “Delta 550W PSU (PN: RYMG6) Firmware Package” Power_Firmware_KCGDJ_WN64_07.15.7F.EXE , as recommended in the web page.
When I ran the installer on my server, the update took 6 minutes.
Then there was a pop-up:
"Error
Execution Status:
Update Failure: The file copied to the partition did not match the original file."
I clicked OK. I clicked Finish on the Installer Wizard.
I restarted. It said it was entering Lifecycle Controller. Staged Update window came up.
Screen went black for 7 minutes. Then login screen. Logged in OK.
What is that error message. Is it anything to be concerned about?
peuser701
3 Posts
0
August 11th, 2015 14:00
Also, the Lifecycle Controller says the current version of the firmware for both Power Supply Slots is 07.15.7F, the one I installed.
In case that helps answer my questions.