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R730 show "TPM cannot be used on this platform..."
Hi,
I am trying to use TPM module to do full disk encryption on debian9.
First, I tried use TPM1.2 module ( R9X21 ), But do not found a available solution.
I set the TPM1.2 module to "On without Pre-boot Measurements"
Now, I want to try TPM2.0 module ( M48YR ). But I got an error msg.
"TPM cannot be used on this platform. TPM is turned off. System will reset..."
Did I do something wrong? Please Help!
BTW: Is anyone know how to do the full disk encryption base on debian9?
blazingforests
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October 4th, 2018 02:00
DELL-Josh Cr
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October 4th, 2018 16:00
Hi,
The TPM is keyed to the system board, it can’t be replaced on its own. Page 145 https://topics-cdn.dell.com/pdf/poweredge-r730_owners-manual_en-us.pdf
blazingforests
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October 4th, 2018 23:00
blazingforests
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October 5th, 2018 04:00
Hi, Josh
Can I follow this one
<ADMIN NOTE: Broken link has been removed from this post by Dell>
to update the current TPM1.2 to TPM2.0?
DELL-Josh Cr
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October 5th, 2018 08:00
Unfortunately, there is not that option for servers.
blazingforests
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October 6th, 2018 22:00
cambridgeport617
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October 7th, 2018 11:00
You could replace the system board, if you felt like it. But before that, have you considered a bios update? Sometimes updating that will bring with it several surprises that you might not be aware of.
blazingforests
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October 7th, 2018 19:00
@cambridgeport617 wow, thank you! I will try it.
@DELL-Josh Cr Can you give me a official answer, Thank you!
cambridgeport617
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October 7th, 2018 20:00
You are quite welcome. I try.
DELL-Josh Cr
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October 8th, 2018 09:00
You need a technician or to replace the whole system board like cambridgereport617 suggested.
cambridgeport617
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October 8th, 2018 09:00
only useful if you have a warranty on the unit. Whatever you do, don't you dare let it expire, or else, it's a trip through **bleep** to get it renewed ... if you can get it renewed at all ... At least that was my experience just yesterday, in fact.
cambridgeport617
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October 17th, 2018 04:00
You're quite welcome. Any time.
blazingforests
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October 17th, 2018 04:00