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dell The system detected an exception during the UEFI pre-boot environment: -->rip bootmgfw.efi
Hello. I have a PowerEdge R720 with 6GBs SAS HBA which connected to MD3200 SAS array. I have downgraded storage software and reboot my server. After that he doesnt boot and UEFI exception appeared.
"The system detected an exception during the EUFI pre-boot environment" and it seems to be pointing to an issue with bootmgfw.efi
Nothing was changed with HW/FW or BIOS settings before.
| BIOS Version |
2.5.4
|
| Firmware Version |
2.41.40.40
|
| Operating System | Windows Server 2012 R2 |
| DNS Domain Name | |
| Lifecycle Controller Firmware |
2.41.40.40
|
Here is a screenshot
What causes this? How can i fix it?
DELL-Daniel My
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July 21st, 2017 12:00
Hello
There are many possible reasons for this to occur. It could be caused by faulty or incompatible hardware, firmware, BIOS, or almost anything connected to the server.
This is where I would start. Why did you downgrade the storage software? Is there another issue that you were troubleshooting? A faulty drive connected to a controller in the system is one of many possible issues that can cause this.
If you are unable to resolve the issue by disconnecting suspected problem devices then the basic troubleshooting steps of this type of issue would be:
Thanks