iDRAC license lost

Hi Joey,

I bought the r720 on ebay and have requested the transfer of the ownership. I'm a private owner of the r720 so there is no company name. Will send another DM to you containing my email address and name.

Thanks

Mike

Hello,

I have also lost the license on one of our iDRAC's on an R720 because of a motherboard failure and subsequent replacement. I have checked the digital locker and it doesn't have any of our iDRAC licenses. I can provide a lot of information on the purchase to provide proof of ownership. I am running a temp license right now but need to get it back to the perpetual license.

Thank You,
John Morrison

Jluvs2dive2,

Would you please Private Message me the svc tag for the server, the company name and number, as well as your contact details. I can look to see if the license is available to be resent. 

Thank you so much Chris! I received your email.

Thank you Chris, PM sent.

John

Dear Dell-Team,

I got a handful Dell servers from a customer. They are a bit older, but still working great. Unfortunately one had an iDRAC error and I relaunched it with the firmimg file and a SD-card. Gladly it works again, but the iDRAC license is missing now. Is there a possibility to get it again for the PE R720?

Thanks a lot
Christoph 

Hi,

yes, this should be possible if the Service TAG and the license are connected.

Regards Martin

Dear Martin,

thank you for your reply.
Is there an opportunity to get the iDRAC license back with the Service TAG?

Christoph

ChrstophW, We can check for you. Would you private message the svc tag for the server, as well as the company name and your contact details. I can then verify if the license is present and available to be resent. 

Thanks.

MiltonBatista,

Would you private message me the svc tag for the server, the company name, as well as the company/customer number, and if the license is avaialble I should be able to resend it. 

Let me know.

Hi, I have a same problem. Can you help me. please?

I have pretty much the same issue with my server [DELTED], would you be able to help.

Hi,

I ordered an out of warranty montherboard replacement, but IDRAC was not functional, so I could not retrieve the license.

Michael

[DELETED]

Hi,

you should have a mail with the new key.

Please avoid posting private data like TAG and e-mail address public.

Do you have any other questions?

Regards Martin.

Hi,

Could you kindly send me the IDRAC License , as I quoted the wrong service tag in error.

Thanks for your patience.

Michael Gauci