PowerEdge Hardware General

[Sergei 66]

After a long power outage, the accountant decided to turn on the server on her own.
After pressing the button "i" and holding it for a little longer, she reset the settings iDRAC along with the license.
How can I restore it now? The server was purchased in 2014. Service Tag <Service Tag was removed>.

[DarkDiamond]

Could you kindly send me the IDRAC License.

My service tag is: <removed by moderator>

Thanks for your patience.

[Dell-ErmanO]

If you couldn't find on Dell Digital Locker, Would you private message me the service tag for the server, as well as your customer #, company name, and contact details? Then I can confirm if it is available for us to resend. 

[Isaias.Cravo]

Hi. I have the same problem. The server only shows basic iDrac, however in inventory on dell supoort site shows tha it have enterprise license.

S/T <removed by moderator>

[Dell-ErmanO]

Hi, You can download your license from the Dell Digital Locker  please check from DDL https://dell.to/3WpvfVo

If you don't have it, Could you send me a private message with the Service Tag, as well as your customer #number, company name, and contact details? If I can verify the account information, I would try to obtain the license.

[silent-water]

Hi, I got similar problem on del r420. Im trying to make use of this. Idrac shows no license. Strange... this r420 was bought about 1 year ago from second hand reseller. There was a license and everythink was ok.
Now license is gone. Is any way to recover license for it?

[DELL-Young E]

Hello in this case you need to raise an official ticket with Dell by email/chat/phone to have yourself verified. 

://www.dell.com/support/incidents-online/en-us/contactus/dynamic