ServerGirl
1 Copper

iDRAC7 virtual console - connection error. will not open

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hi all

sorry, but i haven't had this issue before - my team mate has given me his r720 to reimage with ESXi5.1 - no worries, but when i log into the iDRAC7 and go to launch virtual console, the connection fails. I can see the little window. the server is up and running.

i tried it on another PC in case it was mine after wiping all my local internet history etc.

the same problem is there.

is this firmware? and something is wrong? i don't know what state this server was in before i was given it...i am new and grown like a mushroom ๐Ÿ™‚

thanks in advance

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ServerGirl
1 Copper

Re: iDRAC7 virtual console - connection error. will not open

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apologies, i should have put more information on here!

i use Firefox. the iDRAC isn't blocked in any way. and I tried switching from native to java in the configuration of the virtual console.

I solved this by actually rolling BACK my Java! I was on Java 7 update 13...it liked Java 6 update 22.

weird.

thanks!

3 Replies

Re: iDRAC7 virtual console - connection error. will not open

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Hi,

          Which plugin are you using? You can check this from "Server -> Console" page. Check Plugin Type. If it is "Native" you need to make sure to configure Internet Explorer to allow Activex Plugin installation. (Add iDRAC IP/Hostname to Trusted Sites and Security level as Medium). If you are using Java plugin make sure JRE 6 or above is installed on the client. More information available on iDRAC7 user Guide (Link mentioned below). Refer section "Configuring Web Browsers to Use Virtual Console"

ftp.dell.com/.../integrated-dell-remote-access-cntrllr-7-v1.30.30_User%27s%20Guide_en-us.pdf

Thanks-


Shine

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ServerGirl
1 Copper

Re: iDRAC7 virtual console - connection error. will not open

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apologies, i should have put more information on here!

i use Firefox. the iDRAC isn't blocked in any way. and I tried switching from native to java in the configuration of the virtual console.

I solved this by actually rolling BACK my Java! I was on Java 7 update 13...it liked Java 6 update 22.

weird.

thanks!

ServerGirl
1 Copper

Re: iDRAC7 virtual console - connection error. will not open

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also this can be closed, thanks for being so quick with advice. ๐Ÿ™‚

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