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May 9th, 2008 08:00

PowerEdge 1950 IERR E1410 CPU

On a recently purchased PowerEdge 1950 while Windows Server Standard 2008 x64 is finishing installation the screen and keyboard locks up.  On the front bezel it shows:

 

IERR E1410 CPU 1

IERR E1410 CPU 2

 

This happened 3 times.  As a control Ubuntu Server x64 installed just fine.  Memtest86 ran flawlessly. 

 

I'm just wondering if the thing is hosed and I should send it back to Dell or have Dell's tech come out or pay the hosting company tech to hopefully do something simple and non-warranty breaking.

 

Server config is as follows:

 

PowerEdge 1950 III Rack Server: Quad Core Intel Xeon E5420, 2x6MB Cache, 2.5GHz, 1333MHz FSB

Riser PCI-E

C4 Cable

8X DVD ROM Drive

Additional Processor: Quad Core Intel Xeon E5420, 2x6MB Cache, 2.5GHz, 1333MHz FSB

Intel PRO 1000VT Quad Port Gigabit NIC, Copper, PCIe-4

PERC6i SAS RAID Controller, 2x4 Connectors, Int, PCIe, 256MB Cache

1x4 Backplane for 2.5-inch Hard Drives

Redundant Power Supply With Y-CORD

146 GB SAS Hard Drive 2.5(10K RPM)

146 GB SAS Hard Drive 2.5(10K RPM)

146 GB SAS Hard Drive 2.5(10K RPM)

146 GB SAS Hard Drive 2.5(10K RPM)

LOM NICs are TOE Ready

8 GB DDR2 SDRAM 667MHz Dual Ranked (4 DIMMs)

 

Things left out were documentation and probably unimportant aspects like no mouse. 

946 Posts

May 12th, 2008 12:00

I would start by reseating the procs and then making sure the bios and fw are all up to date. Clear the ESM logs and then monitor. If it happens again, you may want to call and one the techs to go over the system logs with you; if something is wrong they will replace parts as necessary.

1 Message

May 13th, 2008 18:00

Just a thought, if Ubuntu works but M$ does not, then I would look at the M$ OS install.  As a start make sure you have the correct drivers for M$, especially for that PERC6 card and be sure to hit the F6 key on the Windows install to put in the PERC6 driver.  Also, as Dennis mentioned it never hurts to make sure you have the latest BIOS and firmware.

15 Posts

October 22nd, 2013 15:00

check for popped caps on the motherboard.

mine has 2 poped caps one by the ram and 1 by the power supply input.

i have one doing the same thing.

sometime my linux kernal panics.

m$ locks up on boot.

bios/fw up to date.

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