Poweredge T-320 - PERC H310 / Windows server 2008R2 x64.
Perc Dirver ver. win64_6.801.5.0. -
OS encounter randomly BSOD (0x7a), or disks stall randomly (not available) under workload.
Is someone had encounter the same issue? Did the next available driver release (6.802.19) fix that issue?
I've seen also an new Firmware release (20.13.0-0007_A08) for the PERC H310, if anyone have more informations about fixes than the release note (i found it to not be detailed as needed).
Thanks in advance.
I've just sent you the logfile.
When upgrading controller's Firmware, and there are no underlaying operations running, as recommended by the install notice, is there a risk to lost controller's RAID configuration?
Sorry for the delay. I was not able to find anything unsual either in the controller log. Firmware is good also on the drives at version YS0A for the Seagate drives.
Please run an advanced DSET report for me also. It may not reveal the issue, but will give me a better picture of the rest of the server environment.
I've just sent you the DSET log by email, due to 500KB limitation of the forum's attached file. The file is2MB height.
Update for our forum users:
Problem was resolved. After applying the PERC driver update the BSOD issue not return. We reviewed the minidump from the system and also found what the issue was.
The mini dump showed a problem with SEP (Symantec Endpoint Protection)
Kernel_Data_inpage_error (7a) ENG 64.sys and EX64.sys
SEP was leaving dirty memory when it unloaded and when the kernel tried to use the area, it caused a BSOD.
LRanaivo mentioned that when updating the PERC driver, the operations checklist included "set up SEP to exclude pagefile.sys from SEP scan" which resolved the issue.