shaboyi
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T330 Windows Server 2008 R2 SP1 Install USB 3.0 Incompatibility

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The T330 has no native USB 2.0 support.  Windows Server 2008 R2 SP1 installation media  has no native USB 3.0 support. So on OS installation the mouse and keyboard will not work.   I tried injecting the USB 3.0 drivers into the Windows 2008 server ISO (see: https://www.dell.com/support/article/us/en/04/SLN300618/en ).   Injection into the ISO works fine and it solves the problem of no keyboard or mouse in starting the OS installation

BUT once the base OS is installed and you come to the first post install  screen (when it is now booting from the hard drive ) to change password and continue setup, the keyboard and mouse are again in-operable.    My best guess is that the USB 3.0 drivers did not get installed to the hard drive.  I tried starting over and reinstalling the OS but same result.  The ISO creation per above KB post was clean and successful.  No errors.

I saw another Dell 'Faq' recommending disabling the USB 3.0 is system BIOS.  On this model - brand new T330 - with current, up-to-date BIOS,  there is no such BIOS setting/option.

Looking for a solution.   Had an older USB 2.0 PCI card, but the machine has no PCI slots.  Thinking of trying a USB 2.0 PCIE card.  

What is bewildering is  Dell sells the T330 with NO USB 2.0 compatibility - rendering installation of W2008R2 SP1 difficult and possibly  impossible.  NOTE: this OS is a Dell supported OS for the T330   I would not have purchased if  it was not  supposedly supported (I am restoring  a DC with this OS because of a failed  motherboard on a PE server).

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shaboyi
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RE: T330 Windows Server 2008 R2 SP1 Install USB 3.0 Incompatibility

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Solved: Bought a PCIE USB 2.0 card. It works.  Model is Sonnet Allegro USB PCIe (2.0).

If i had known, i would have just bought the thing and skipped the whole driver injection exercise.  

Jules Wilko
1 Nickel

RE: T330 Windows Server 2008 R2 SP1 Install USB 3.0 Incompatibility

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Funnily enough... I've hit the same problem with the T130...

I've tried the "Windows Server 2008 R2 Driver Slipstreaming Utility" but I haven't tried the "Method 2" yet - but I've found a card for £10 on Amazon... (The one you mentioned was £50 odd...)


Going to try Method 2 whilst I wait for the card to arrive - but that is a real pain that the articles don't address that point.


The other option I was going to try is basically upgrading the iDRAC to IDRAC Enterprise, but I'm waiting to hear back how much that costs.

Ugh!

Regards

Jules

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theflash1932
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RE: T330 Windows Server 2008 R2 SP1 Install USB 3.0 Incompatibility

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Smsllc
1 Copper

RE: T330 Windows Server 2008 R2 SP1 Install USB 3.0 Incompatibility

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Did you have to install the drivers for the pci card on you T330 for it to work?

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mirswasif
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RE: T330 Windows Server 2008 R2 SP1 Install USB 3.0 Incompatibility

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Download Intel USB 3.0 eXtensible Host Controller Driver for Windows Server 2008 R2 from Dell support website for your server. Extract the zip file and copy the 8 driver files in the following directory to a flash drive.

\Intel_C230_USB3.0_MDNM0_A00_1spark\Intel_C230_USB3.0_MDNM0_A00\Intel_USB_3.0_xHC_Driver_Skylake_PV_4.0.0.36\Drivers\Win7\x64

Just before installing OS use load driver option and browse to the flash drive and load the 2 usb 3.0 drivers from the flash drive. Then after OS installation USB 3.0 will be working.

Thanks

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Anonymous
6 Thallium

RE: T330 Windows Server 2008 R2 SP1 Install USB 3.0 Incompatibility

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MIRSWASIF could you please make some printscreens as i cannot imagine how and were i should use option load driver before installing windows  ?

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theflash1932
6 Indium

RE: T330 Windows Server 2008 R2 SP1 Install USB 3.0 Incompatibility

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Anonymous
6 Thallium

RE: T330 Windows Server 2008 R2 SP1 Install USB 3.0 Incompatibility

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THEFLASH1932 it is not possible as server freezes when screen of choosing language appears , and it freezes becasue R330 or T130 do not have built in usb 2.0 chipset only 3.0 and windows server 2008 do not support usb 3.0 thats why server freezes when  option for choosing lanugage and you cannot do nothing you cannot move to the point you load driver

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theflash1932
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RE: T330 Windows Server 2008 R2 SP1 Install USB 3.0 Incompatibility

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There are two places it may error out. Try this:

http://www.dell.com/Support/Article/us/en/19/SLN300618

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