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MaDaubach
1 Nickel

E1229, E122E, E1216 Errors on PE T710

We have some Errors on our Power Edge T710 after we had some Problems with the electricitiy last Friday...

- E1229 – CPU1 VCORE Regulator failure – Reseat CPU

- E1229 – CPU2 VCORE Regulator failure – Reseat CPU

- E122E – Onboard regulator failed – call support

- E1216 – 3.3V Regulator failed – reseat PCIe Card

What can we do to fix these Problems

Thank you very much for your help!

9 ANTWORTEN 9
Community Manager
Community Manager

RE: E1229, E122E, E1216 Errors on PE T710

Hi,

i refer you to the PowerEdge T710 - User Guide, starting at page 25 you will find all the error codes for this system and the recommended steps.

E1216 3.3V Regulator failure. Reseat PCIe cards. 3.3V voltage regulator has failed. Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 178.
E1229 CPU # VCORE Regulator failure. Reseat CPU. Specified processor VCORE voltage regulator has failed. Reseat the processor(s). See "Troubleshooting the Processors" on page 179.
E122E On-board regulator failed. Call support. One of the on-board voltage regulators failed. Remove AC power to the system for 10 seconds and restart the system.

I think, first of all the power-drain should be done, maybe this solves the issue. If not there are a couple of steps that could be done, like described in the guide.

If it won't work the most likely part is the mainboard, but I recommend, to buy a support ticket and with this call in the hotline and do some more troubleshooting. But please always be aware, that every part that needs to be replaced must be paid by your company. We are not reliable for issues in the electricity within your environment.

Are you interested in further troubleshooting?

Regards,
Stefan

MaDaubach
1 Nickel

RE: E1229, E122E, E1216 Errors on PE T710

Thank you Stefan!

YES we need furher Troubleshooting asasp!

The second power supply is down / dead now... we will remove AC power and see what happens.

Can you contact me asap?

Martin Daubach
Process Automation Solutions GmbH

Am Herrschaftsweiher 25, 67071 Ludwigshafen, Germany
Phone +49 6237 932-207

mailto:Martin.Daubach@pa-ats.com,

Community Manager
Community Manager

RE: E1229, E122E, E1216 Errors on PE T710

Hallo Martin,

schick mir bitte die folgenden Daten, dann lasse ich ein Angebot erstellen, welches ein Service-Ticket beinhaltet. Damit kann dann auch wieder auf den Telefonsupport zurückgegriffen werden.

Kundennummer:
Name:
E-Mail Adresse:
Telefon-Nummer:
2. Telefon-Nummer:
Faxnummer:
Firma:
Adresse:
evtl. abweichende Lieferadresse:

Gruß
Stefan

MaDaubach
1 Nickel

RE: E1229, E122E, E1216 Errors on PE T710

Kundennummer: xxx
Name: xxx
E-Mail Adresse: xxx
Telefon-Nummer: xxx
2. Telefon-Nummer: xxx
Faxnummer: xxx
Firma: xxx
Adresse: xxx

evtl. abweichende Lieferadresse: -


Thank you very much!

 

<xxx deleted by Moderator DELL-Stefan R>

Community Manager
Community Manager

RE: E1229, E122E, E1216 Errors on PE T710

Hey,

I had to delete the information as you posted it public. But I have a copy of it here Smiley (zwinkernd)

Martin, if you want to save some money, I recommend you the following steps:

1st: update the system with the latest versions of firmware and so on

2nd: do a power drain (release all electricity from the system)

if this all doesn't help you need a new motherboard.

Hope that helps (was for free Smiley (zwinkernd) )

Best regards,
Stefan

MaDaubach
1 Nickel

RE: E1229, E122E, E1216 Errors on PE T710

Thank you very much Stefan!

Do you have a link from were we can download the Firmware-Update-DVD of PowerEdge T710?

Martin

Community Manager
Community Manager

RE: E1229, E122E, E1216 Errors on PE T710

Hi Martin,

sure, check out this article Bootable Deployment Media - System Updates

Best regards,
Stefan

MaDaubach
1 Nickel

RE: E1229, E122E, E1216 Errors on PE T710

Hallo Stefen,

New Powersupply installed, Server off - on... now everything is working fine again.

Thank you very much for your help!

Regards Martin

Community Manager
Community Manager

RE: E1229, E122E, E1216 Errors on PE T710

Hi Martin,

that's great!

Have a good day,
Stefan

/closed