Highlighted
jcyoung
Copper

MD3000i Degraded Physical Disk Channel

Jump to solution

Our MD3000i had errors saying one of the hard drives and control modules were bad.  I replaced the hard drive and control module and it appears as though the hard drive rebuilt successfully because the lights are now green and it said it was rebuilding.  Now it says the hard drive is optimal but gives the following errors:

1. Degraded Physical Disk Channel: 0

2. Degraded Physical Disk Channel: 0, 1

3. Individual Physical Disk - Degraded Path

These errors only appeared after I replaced the hard drive and control module.

Does anyone know how to resolve this?

0 Kudos
2 Replies
Moderator
Moderator

RE: MD3000i Degraded Physical Disk Channel

Jump to solution

Hi,

Did the warning go away after the drive rebuilt?

Thanks,
Josh Craig
Dell EMC Enterprise Support Services
0 Kudos
jcyoung
Copper

RE: MD3000i Degraded Physical Disk Channel

Jump to solution

I found a post that recommended updating the iSCSI RAID Controller firmware and the Hard Disk Drive firmware.  I tried that and it seemed to fix the problem.