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69103

March 28th, 2012 12:00

Physical Disk - Loss of Path Redundancy

I have a MD3000.

I bought a 1T SATA drive from Dell.

The MD3000 didn't recognize the new drive.

Dell had me update the MD3000 from gen I to gen II. and flash the drive.

Now the drive is recognized but I get the following error.

"Physical Disk - Loss of Path Redundancy"

I have two drives and they both have the error.

Any idles? To my knowledge the new drives have never had a redundant path.

892 Posts

March 28th, 2012 13:00

if the error doesnt correct itself after some time, you will need to power cycle the system that the MD3000 is connected to, and that should resolve the message. Just to confirm, your sata drive has an interposer board to connect to the MD3000?

847 Posts

March 29th, 2012 14:00

Usually means the Drive FW needs updating.   But, the MD3000i FW changed a while back.

Generally you would want to clear stats on it via command line.    These errors are cumlative now.   It really doesn't indicate definite issues anymore.   Gte enough of them over time and your MD3000i errors with this error.

47 Posts

March 29th, 2012 14:00

The new drives do not have interposer built into them like I thought. We bought the drive for the MD3000 you would think the sales person would go for the add-on sale. I will remove the drives for now. Think you.

847 Posts

March 30th, 2012 08:00

Oh,  they actually were totally not available?      Definetly need the interposer for SATA on these.

892 Posts

March 30th, 2012 08:00

So I have to ask, why the name wingwalker?

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