Skip to main content
Start a Conversation

Unsolved

F

fgp303

17 Posts

10433

December 12th, 2018 05:00

Access DELL MD3200i from serial port

Hello,

 

I try to get Access trough putty to a MD3200i.

i follow this:

  1. Startup a terminal emulation program like PuTTY, Tera Term, Minicom, or HyperTerminal using terminal settings 115200-8-n-1.
  2. Send a from the terminal shell. To do this, use within HyperTerminal or PuTTY, or use from within Minicom on Linux systems.
  3. When prompted for input within five seconds, press for the service interface menu.
  4. The user will then be prompted for a password. The password is: supportDell
  5. Then you should have 4 choices and one of them is the option to change the IP address.
  6. Repeat steps 1-5 on second controller if you have a second controller.

i can connect with putty and see if the machine boot but i cannot Access service menu or able to press  -- or better Word i press it just nothin happen, like not work the Capital S.

what can be a problem?

thanks!

Gergely

1 person also has this problem

DELL-Sam L

Moderator

 • 

6.9K Posts

December 12th, 2018 08:00

Hello Gergely,

Based on what you have posted it sounds like your controller is not booting up fully.  If you start putty and then insert the controller into your MD3200i, do either controller boot to the start of day message?  If they don’t then is there a lock down that is present?

Please let us know if you have any other questions.

fgp303

17 Posts

December 12th, 2018 13:00

i see this trough the putty:


Press within 5 seconds: for Service Interface, for baud rate
 
Reset, Power-Up Diagnostics - Loop 1 of 1
3600 Processor DRAM
     01 Data lines                                                  Passed
     02 Address lines                                               Passed
3300 NVSRAM
     01 Data lines                                                  Passed
4410 Ethernet 82574 1
     01 Register read                                               Passed
     02 Register address lines                                      Passed
6D40 Bobcat
     02 Flash Test                                                  Passed
3700 PLB SRAM
     01 Data lines                                                  Passed
     02 Address lines                                               Passed
7000 SE iSCSI BE2 1
     01 Register Read Test                                          Passed
     02 Register Address Lines Test                                 Passed
     03 Register Data Lines Test                                    Passed
3900 Real-Time Clock
     01 RT Clock Tick                                               Passed
Diagnostic Manager exited normally.
*** Expired
12/12/18-20:48:57 (tNetCfgInit): NOTE:  eth0: LinkUp event
12/12/18-20:48:57 (tNetCfgInit): NOTE:  Network Ready

Current date: 12/13/18  time: 03:22:52
Send for Service Interface or baud rate change
12/12/18-20:49:08 (tRAID): NOTE:  Set Powerup State
12/12/18-20:49:09 (tRAID): SOD Sequence is Normal, 0 on controller A
12/12/18-20:49:09 (tRAID): NOTE:  Turning on tray summary fault LED
12/12/18-20:49:09 (tRAID): NOTE:  Installed Protocols:
12/12/18-20:49:09 (tRAID): NOTE:  Required  Protocols:
12/12/18-20:49:09 (tRAID): NOTE:  loading flash file: iSCSI
12/12/18-20:49:12 (tRAID): NOTE:  SYMBOL: SYMbolAPI registered.
12/12/18-20:49:12 (tRAID): NOTE:   RCBBitmapManager total RPA size = 1828716544
12/12/18-20:49:12 (tRAID): NOTE:  In iscsiIOQLIscsiInitDq.  iscsiIoFstrBase = 0x5
12/12/18-20:49:12 (tRAID): NOTE:  HealthCheck: AltFwStableThresh set from 60 to 120
12/12/18-20:49:12 (tRAID): NOTE:  loading flash file: MTLSEBET1G
MTLSE Driver version 2.300.310.155 built on Aug 30 2011 : 18:36:28
12/12/18-20:49:13 (tRAID): NOTE:  mtlsebeDqInit
*** Disabled FULL TRACE ***
12/12/18-20:49:13 (tRAID): NOTE:  mtlsebeDqInit return
Found 4 BE devices on this controller
12/12/18-20:49:13 (tRAID): NOTE:  MTL sgl_pool pool 2080 objects created
12/12/18-20:49:13 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRUE
12/12/18-20:49:13 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRUE
12/12/18-20:49:13 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRUE
12/12/18-20:49:13 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRUE
12/12/18-20:49:13 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRUE
12/12/18-20:49:13 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRUE
12/12/18-20:49:13 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRUE
12/12/18-20:49:13 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRUE
12/12/18-20:49:13 (tRAID): NOTE:  init: ioc: 0, PLVersion: 06-000-05-00
12/12/18-20:49:15 (tRAID): SOD: Instantiation Phase Complete
12/12/18-20:49:14 (IOSched): NOTE:  SAS Expander Added: expDevHandle:x11 enclHandle:x2 numPhys:25 port:2 ioc:0 channel:0
12/12/18-20:49:14 (IOSched): NOTE:  SAS Expander Added: expDevHandle:x12 enclHandle:x3 numPhys:25 port:3 ioc:0 channel:1
12/12/18-20:49:15 (tSasEvtWkr): NOTE:  Alt controller path up on channel:0 devH:x14 expDevH:x11 phy:16 itn:2
12/12/18-20:49:15 (tSasExpChk): NOTE:  Local Expander Firmware Version: 00.00.80.04
12/12/18-20:49:15 (tRAID): NOTE:  Inter-Controller Communication Channels Opened
12/12/18-20:49:15 (IOSched): NOTE:  New Initiator: ioc: 0, port: 3, devHandle: x13, sasAddress: 590b11c411933c08
12/12/18-20:49:15 (tSasEvtWkr): NOTE:  Alt controller path up on channel:1 devH:x13 expDevH:x12 phy:12 itn:4
12/12/18-20:49:15 (tSasInitWkr): NOTE:  New Initiator:  1 - channel:1, devHandle:x13, SAS Address:590b11c411933c08
12/12/18-20:49:16 (tSasExpChk): NOTE:  Alternate Expander Firmware Version: 00.00.80.04
12/12/18-20:49:17 (IOSched): NOTE:  New Initiator: ioc: 0, port: 2, devHandle: x14, sasAddress: 590b11c411933c0c
12/12/18-20:49:17 (tSasInitWkr): NOTE:  New Initiator:  2 - channel:0, devHandle:x14, SAS Address:590b11c411933c0c
12/12/18-20:49:20 (tRAID): NOTE:  LockMgr Role is Slave
12/12/18-20:49:22 (tSasDiscCom): NOTE:  SAS: Initial Discovery Complete Time: 32 seconds since last power on/reset, 10 seconds since sas instantiated
12/12/18-20:49:22 (tRAID): NOTE:  WWN baseName 000490b1-1c1192e2 (valid==>SigMatch)
12/12/18-20:49:22 (tRAID): NOTE:  spmEarlyData: No data available
ServerEngines BladeEngine 2 Firmware Update Utility v2.0.310.155
Copyright 2009 ServerEngines CorpoFound BE card 0x0 at 2.0 bar1-base 0xf0200000 bar2-base 0xf0220000 dev 0x2e4bdc0
flash_rbver = 2.0.38.0
flash_armfwver = 2.300.310.156
ufi_rbver = 2.0.38.0
ufi_armfwver = 2.300.310.156
Flash on BladeEngine at 02 : 00 matches UFI SEBE2T1G
12/12/18-20:49:25 (tRAID): WARN:  MTLSE: start: lowLevelInit bcmId: 0 instId 0
12/12/18-20:49:25 (tRAID): NOTE:  VendorID 0x19a2 DeviceId 0x210 bcmId 0 BDF 2.0.0
12/12/18-20:49:25 (tRAID): NOTE:  BcmId [0] PCI [2.0.0]
12/12/18-20:49:25 (tRAID): NOTE:     DevId 0x0210 VendId 0x19a2
12/12/18-20:49:25 (tRAID): NOTE:     BAR0 IO base 0x00000000 size 0
12/12/18-20:49:25 (tRAID): NOTE:     BAR1 MEM base 0xf0200000 size 16384
12/12/18-20:49:25 (tRAID): NOTE:     BAR2 MEM base 0xf0220000 size 131072
12/12/18-20:49:25 (tRAID): NOTE:     BAR4 MEM base 0xf0240000 size 131072
12/12/18-20:49:25 (tRAID): NOTE:     MPU_EP_SEMAPHORE 0x0000c000
Driver Build Date:Aug 30 2011, Time:18:33:55
ServerEngines iSCSI Target Driver loaded
iSCSI Firmware Version:2.300.310.156
iSCSI Driver Version:2.300.310.155
12/12/18-20:49:26 (tRAID): NOTE:  RPA memory region : start 0x475ec7e00 size 16777216 (ConIO-size 16777216) registered for pre-post data buffers on port 0
12/12/18-20:49:26 (tRAID): NOTE:  MTL csock_pool pool 228 objects created
12/12/18-20:49:26 (tRAID): NOTE:  MTL cpdu_pool pool 2080 objects created
12/12/18-20:49:26 (tRAID): WARN:  MTLSE: Default link local address on interface 1 is fe80:0000:0000:0000:92b1:1cff:fe11:92e3
12/12/18-20:49:26 (tRAID): WARN:  MTLSE: Default link local address on interface 5 is fe80:0000:0000:0000:90b1:1c03:e811:92e3
12/12/18-20:49:26 (tRAID): WARN:  MTLSE: Default link local address on interface 6 is fe80:0000:0000:0000:90b1:1c07:d011:92e3
12/12/18-20:49:26 (tRAID): WARN:  MTLSE: done: lowLevelInit bcmId: 0 rc 0
12/12/18-20:49:26 (tRAID): WARN:  MTLSE: Mercury controller found
12/12/18-20:49:26 (tRAID): WARN:  MTLSE: start: lowLevelInit bcmId: 1 instId 1
12/12/18-20:49:26 (tRAID): NOTE:  VendorID 0x19a2 DeviceId 0x210 bcmId 1 BDF 2.0.1
12/12/18-20:49:26 (tRAID): NOTE:  BcmId [1] PCI [2.0.1]
12/12/18-20:49:26 (tRAID): NOTE:     DevId 0x0210 VendId 0x19a2
12/12/18-20:49:26 (tRAID): NOTE:     BAR0 IO base 0x00000000 size 0
12/12/18-20:49:26 (tRAID): NOTE:     BAR1 MEM base 0xf0260000 size 16384
12/12/18-20:49:26 (tRAID): NOTE:     BAR2 MEM base 0xf0280000 size 131072
12/12/18-20:49:26 (tRAID): NOTE:     BAR4 MEM base 0xf02a0000 size 131072
12/12/18-20:49:26 (tRAID): NOTE:     MPU_EP_SEMAPHORE 0x0000c000
Driver Build Date:Aug 30 2011, Time:18:33:55
ServerEngines iSCSI Target Driver loaded
iSCSI Firmware Version:2.300.310.156
iSCSI Driver Version:2.300.310.155
12/12/18-20:49:27 (tRAID): NOTE:  RPA memory region : start 0x476ec7e00 size 16777216 (ConIO-size 16777216) registered for pre-post data buffers on port 1
12/12/18-20:49:27 (tRAID): NOTE:  MTL csock_pool pool 228 objects created
12/12/18-20:49:27 (tRAID): NOTE:  MTL cpdu_pool pool 2080 objects created
12/12/18-20:49:27 (tRAID): WARN:  MTLSE: Default link local address on interface 2 is fe80:0000:0000:0000:92b1:1cff:fe11:92e4
12/12/18-20:49:27 (tRAID): WARN:  MTLSE: Default link local address on interface 7 is fe80:0000:0000:0000:90b1:1c03:e811:92e4
12/12/18-20:49:27 (tRAID): WARN:  MTLSE: Default link local address on interface 8 is fe80:0000:0000:0000:90b1:1c07:d011:92e4
12/12/18-20:49:27 (tRAID): WARN:  MTLSE: done: lowLevelInit bcmId: 1 rc 0
12/12/18-20:49:27 (tRAID): WARN:  MTLSE: Mercury controller found
12/12/18-20:49:27 (tRAID): WARN:  MTLSE: start: lowLevelInit bcmId: 2 instId 2
12/12/18-20:49:27 (tRAID): NOTE:  VendorID 0x19a2 DeviceId 0x210 bcmId 2 BDF 2.0.2
12/12/18-20:49:27 (tRAID): NOTE:  BcmId [2] PCI [2.0.2]
12/12/18-20:49:27 (tRAID): NOTE:     DevId 0x0210 VendId 0x19a2
12/12/18-20:49:27 (tRAID): NOTE:     BAR0 IO base 0x00000000 size 0
12/12/18-20:49:27 (tRAID): NOTE:     BAR1 MEM base 0xf02c0000 size 16384
12/12/18-20:49:27 (tRAID): NOTE:     BAR2 MEM base 0xf02e0000 size 131072
12/12/18-20:49:27 (tRAID): NOTE:     BAR4 MEM base 0xf0300000 size 131072
12/12/18-20:49:27 (tRAID): NOTE:     MPU_EP_SEMAPHORE 0x0000c000
Driver Build Date:Aug 30 2011, Time:18:33:55
ServerEngines iSCSI Target Driver loaded
iSCSI Firmware Version:2.300.310.156
iSCSI Driver Version:2.300.310.155
12/12/18-20:49:28 (tRAID): NOTE:  RPA memory region : start 0x477ec7e00 size 16777216 (ConIO-size 16777216) registered for pre-post data buffers on port 2
12/12/18-20:49:28 (tRAID): NOTE:  MTL csock_pool pool 228 objects created
12/12/18-20:49:28 (tRAID): NOTE:  MTL cpdu_pool pool 2080 objects created
12/12/18-20:49:28 (tRAID): WARN:  MTLSE: Default link local address on interface 3 is fe80:0000:0000:0000:92b1:1cff:fe11:92e5
12/12/18-20:49:28 (tRAID): WARN:  MTLSE: Default link local address on interface 9 is fe80:0000:0000:0000:90b1:1c03:e811:92e5
12/12/18-20:49:28 (tRAID): WARN:  MTLSE: Default link local address on interface 10 is fe80:0000:0000:0000:90b1:1c07:d011:92e5
12/12/18-20:49:28 (tRAID): WARN:  MTLSE: done: lowLevelInit bcmId: 2 rc 0
12/12/18-20:49:28 (tRAID): WARN:  MTLSE: Mercury controller found
12/12/18-20:49:29 (tRAID): WARN:  MTLSE: start: lowLevelInit bcmId: 3 instId 3
12/12/18-20:49:29 (tRAID): NOTE:  VendorID 0x19a2 DeviceId 0x210 bcmId 3 BDF 2.0.3
12/12/18-20:49:29 (tRAID): NOTE:  BcmId [3] PCI [2.0.3]
12/12/18-20:49:29 (tRAID): NOTE:     DevId 0x0210 VendId 0x19a2
12/12/18-20:49:29 (tRAID): NOTE:     BAR0 IO base 0x00000000 size 0
12/12/18-20:49:29 (tRAID): NOTE:     BAR1 MEM base 0xf0320000 size 16384
12/12/18-20:49:29 (tRAID): NOTE:     BAR2 MEM base 0xf0340000 size 131072
12/12/18-20:49:29 (tRAID): NOTE:     BAR4 MEM base 0xf0360000 size 131072
12/12/18-20:49:29 (tRAID): NOTE:     MPU_EP_SEMAPHORE 0x0000c000
Driver Build Date:Aug 30 2011, Time:18:33:55
ServerEngines iSCSI Target Driver loaded
iSCSI Firmware Version:2.300.310.156
iSCSI Driver Version:2.300.310.155
12/12/18-20:49:29 (tRAID): NOTE:  RPA memory region : start 0x478ec7e00 size 16777216 (ConIO-size 16777216) registered for pre-post data buffers on port 3
12/12/18-20:49:29 (tRAID): NOTE:  MTL csock_pool pool 228 objects created
12/12/18-20:49:29 (tRAID): NOTE:  MTL cpdu_pool pool 2080 objects created
12/12/18-20:49:30 (tRAID): WARN:  MTLSE: Default link local address on interface 4 is fe80:0000:0000:0000:92b1:1cff:fe11:92e6
12/12/18-20:49:30 (tRAID): WARN:  MTLSE: Default link local address on interface 11 is fe80:0000:0000:0000:90b1:1c03:e811:92e6
12/12/18-20:49:30 (tRAID): WARN:  MTLSE: Default link local address on interface 12 is fe80:0000:0000:0000:90b1:1c07:d011:92e6
12/12/18-20:49:30 (tRAID): WARN:  MTLSE: done: lowLevelInit bcmId: 3 rc 0
12/12/18-20:49:30 (tRAID): WARN:  MTLSE: Mercury controller found
12/12/18-20:49:30 (tRAID): NOTE:  Completed initialization of all ports for card 0
Registering PMI/Event listeners for port 0Registering PMI/Event listeners for port 1Registering PMI/Event listeners for port 2Registering PMI/Event listeners for port 312/12/18-20:49:30 (tRAID): ERROR: MTLSE: Since all possible instantiateMtlInterface() calls are done, starting the mtlseHealthTaskNow
12/12/18-20:49:31 (tRAID): SOD: Pre-Initialization Phase Complete
12/12/18-20:49:45 (tRAID): NOTE:  ACS: autoCodeSync(): Process start. Comm Mode: 0, Status: 1
12/12/18-20:49:46 (iacTask3): NOTE:  ACS: Acs Needed on Alt: No, StateCode: 0, ReasonCode = 2
12/12/18-20:49:48 (tRAID): SOD: Code Synchronization Initialization Phase Complete
12/12/18-20:49:51 (NvpsPersistentSyncM): NOTE:  NVSRAM Persistent Storage updated successfully
12/12/18-20:50:01 (tRAID): NOTE:  sas: Peering enabled
12/12/18-20:50:08 (mtlseMgmtTask): WARN:  Port[0] MTLSE Link event: link DOWN
12/12/18-20:50:08 (mtlseMgmtTask): ERROR: MTLSE: IPV6 stateless Enable failed on port 0 with error (0x1:0x18)
12/12/18-20:50:08 (mtlseMgmtTask): WARN:  Port[1] MTLSE Link event: link DOWN
12/12/18-20:50:08 (mtlseMgmtTask): ERROR: MTLSE: IPV6 stateless Enable failed on port 1 with error (0x1:0x18)
12/12/18-20:50:08 (mtlseMgmtTask): WARN:  Port[2] MTLSE Link event: link DOWN
12/12/18-20:50:08 (mtlseMgmtTask): ERROR: MTLSE: IPV6 stateless Enable failed on port 2 with error (0x1:0x18)
12/12/18-20:50:08 (mtlseMgmtTask): WARN:  Port[3] MTLSE Link event: link DOWN
12/12/18-20:50:08 (mtlseMgmtTask): ERROR: MTLSE: IPV6 stateless Enable failed on port 3 with error (0x1:0x18)
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: group iSCSI Mtl::parameterCommitCompleted without any other parameter events.
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: group iSNS Mtl::parameterCommitCompleted without any other parameter events.
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: iSCSI/Ctr0/Port0/C MtlInterface::parameterCommitCompleted without any other parameter events.
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: iSCSI/Ctr0/Port1/C MtlInterface::parameterCommitCompleted without any other parameter events.
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: iSCSI/Ctr0/Port2/C MtlInterface::parameterCommitCompleted without any other parameter events.
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: iSCSI/Ctr0/Port3/C MtlInterface::parameterCommitCompleted without any other parameter events.
12/12/18-20:50:09 (tRAID): NOTE:  Controller Queue Depth is(QLTA_MAX_TRBS) = 800
12/12/18-20:50:09 (tRAID): NOTE:  The sizeof TRBext =198 TpbExt =6c
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: portal not available on 1 mtlseAddress
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: portal not available on 2 mtlseAddress
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: portal not available on 3 mtlseAddress
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: portal not available on 1 mtlseAddress
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: portal not available on 2 mtlseAddress
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: portal not available on 3 mtlseAddress
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: portal not available on 1 mtlseAddress
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: portal not available on 2 mtlseAddress
12/12/18-20:50:09 (tRAID): WARN:  MTLSE: portal not available on 3 mtlseAddress
12/12/18-20:50:10 (tRAID): WARN:  MTLSE: portal not available on 1 mtlseAddress
12/12/18-20:50:10 (tRAID): WARN:  MTLSE: portal not available on 2 mtlseAddress
12/12/18-20:50:10 (tRAID): WARN:  MTLSE: portal not available on 3 mtlseAddress
12/12/18-20:50:10 (iacTask8): NOTE:  fbm:altValidateSubModelID: Sub-Model IDs Validated
12/12/18-20:50:14 (iacTask7): NOTE:  CacheMgr::cacheOpenMirrorDevice:: mirror device 0xf00011
12/12/18-20:50:17 (tRAID): NOTE:  PSTOR: PstorRecordManager::readRecord data block not found
12/12/18-20:50:17 (tRAID): NOTE:  CCM: validateCacheMem() cache memory is invalid
12/12/18-20:50:17 (tRAID): NOTE:  CCM: validateCacheMem() Initializing my partition
12/12/18-20:50:25 (tRAID): SOD: Initialization Phase Complete
==============================================
Title:     Disk Array Controller
           Copyright 2008-2011 LSI Logic Corporation, All Rights Reserved.
Name:      RC
Version:   07.80.41.60
Date:      08/30/2011
Time:      18:16:51 CDT
Models:    2660
Manager:   devmgr.v1080api06.Manager
==============================================
12/12/18-20:50:25 (tRAID): sodMain Normal sequence finished, elapsed time = 76 seconds
12/12/18-20:50:25 (tRAID): sodMain complete
12/12/18-20:50:26 (PersistentRestore): NOTE:  PSTOR: PstorRecordManager::readRecord data block not found
12/12/18-20:50:26 (PersistentRestore): WARN:  IOManager::readBackupStatus - Pstor record does not exsit
12/12/18-20:50:26 (PersistentRestore): NOTE:  IOManager::getBackupDataSize - read to pstor failed
12/12/18-20:50:26 (PersistentRestore): WARN:  ddcDq & ddcTrace restore abandoned: nothing to recover
12/12/18-20:50:26 (PersistentRestore): WARN:  PSTOR: PstorRecordMgr: removeRecord failed
12/12/18-20:50:26 (PersistentRestore): WARN:  IOManager::readBackupStatus - Pstor record does not exist
12/12/18-20:50:26 (PersistentRestore): NOTE:  DDC Restore Failed
12/12/18-20:50:26 (PersistentRestore): NOTE:  IOManager::restoreData - m_DataSize:0x4fb000, m_StartAddress:0x0
12/12/18-20:50:26 (PersistentRestore): NOTE:  Block Length With PI: x1008
12/12/18-20:50:27 (PersistentRestore): NOTE:  IOManager::restoreData - Successful
12/12/18-20:50:27 (PersistentRestore): NOTE:  ncb::IOManager::restoreData - Successful
12/12/18-20:50:27 (PersistentRestore): NOTE:  DQ Restore Completed
12/12/18-20:50:27 (ProcessHandlers): NOTE:  SYMbol available
12/12/18-20:50:29 (ProcessHandlers): SOD: sodComplete Notification Complete

fgp303

17 Posts

December 12th, 2018 14:00

"start of day message" i dont know what is this. i never saw before this.

recently bought this unit and now i try breath life to the md3200i.

also dont know what is the lock down what u wrote. If you can explain then i have more chance to understand! sorry for my rookie way :)

fgp303

17 Posts

December 12th, 2018 14:00

on the second contoller i see this:

 


Press within 5 seconds: for Service Interface, for baud rate
Send for Service Interface or baud rate change
12/12/18-22:03:32 (tRAID): NOTE:  Set Powerup State
12/12/18-22:03:32 (tRAID): SOD Sequence is Normal, 0 on controller B
12/12/18-22:03:33 (tRAID): NOTE:  Turning on tray summary fault LED
12/12/18-22:03:33 (tRAID): NOTE:  Installed Protocols:
12/12/18-22:03:33 (tRAID): NOTE:  Required  Protocols:
12/12/18-22:03:33 (tRAID): NOTE:  loading flash file: iSCSI
*** Expired
12/12/18-22:03:36 (tRAID): NOTE:  SYMBOL: SYMbolAPI registered.
12/12/18-22:03:36 (tRAID): NOTE:   RCBBitmapManager total RPA size = 1828716544
12/12/18-22:03:36 (tRAID): NOTE:  In iscsiIOQLIscsiInitDq.  iscsiIoFstrBase = 0x                                 5
12/12/18-22:03:36 (tRAID): NOTE:  HealthCheck: AltFwStableThresh set from 60 to                                  120
12/12/18-22:03:36 (tRAID): NOTE:  loading flash file: MTLSEBET1G
MTLSE Driver version 2.300.310.155 built on Aug 30 2011 : 18:36:28
12/12/18-22:03:37 (tRAID): NOTE:  mtlsebeDqInit
*** Disabled FULL TRACE ***
12/12/18-22:03:37 (tRAID): NOTE:  mtlsebeDqInit return
Found 4 BE devices on this controller
12/12/18-22:03:37 (tRAID): NOTE:  MTL sgl_pool pool 2080 objects created
12/12/18-22:03:37 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRU                                 E
12/12/18-22:03:37 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRU                                 E
12/12/18-22:03:37 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRU                                 E
12/12/18-22:03:37 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRU                                 E
12/12/18-22:03:37 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRU                                 E
12/12/18-22:03:37 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRU                                 E
12/12/18-22:03:37 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRU                                 E
12/12/18-22:03:37 (tRAID): NOTE:  mtlsebe::Mtl::supportsDeviceId 0x21019a2 - TRU                                 E
12/12/18-22:03:37 (tRAID): NOTE:  init: ioc: 0, PLVersion: 06-000-05-00
12/12/18-22:03:38 (tRAID): SOD: Instantiation Phase Complete
12/12/18-22:03:38 (IOSched): NOTE:  SAS Expander Added: expDevHandle:x11 enclHan                                 dle:x2 numPhys:25 port:2 ioc:0 channel:1
12/12/18-22:03:38 (IOSched): NOTE:  SAS Expander Added: expDevHandle:x12 enclHan                                 dle:x3 numPhys:25 port:3 ioc:0 channel:0
12/12/18-22:03:39 (tSasEvtWkr): NOTE:  Alt controller path up on channel:1 devH:                                 x14 expDevH:x11 phy:16 itn:2
12/12/18-22:03:39 (tSasExpChk): NOTE:  Local Expander Firmware Version: 00.00.80                                 .04
12/12/18-22:03:39 (tRAID): NOTE:  Inter-Controller Communication Channels Opened
12/12/18-22:03:39 (IOSched): NOTE:  New Initiator: ioc: 0, port: 3, devHandle: x                                 13, sasAddress: 590b11c41192e208
12/12/18-22:03:39 (tSasInitWkr): NOTE:  New Initiator:  1 - channel:0, devHandle                                 :x13, SAS Address:590b11c41192e208
12/12/18-22:03:39 (tSasEvtWkr): NOTE:  Alt controller path up on channel:0 devH:                                 x13 expDevH:x12 phy:12 itn:4
12/12/18-22:03:40 (tSasExpChk): NOTE:  Alternate Expander Firmware Version: 00.0                                 0.80.04
12/12/18-22:03:41 (IOSched): NOTE:  New Initiator: ioc: 0, port: 2, devHandle: x                                 14, sasAddress: 590b11c41192e20c
12/12/18-22:03:41 (tSasInitWkr): NOTE:  New Initiator:  2 - channel:1, devHandle                                 :x14, SAS Address:590b11c41192e20c
12/12/18-22:03:44 (tRAID): NOTE:  LockMgr Role is Slave
12/12/18-22:03:46 (tSasDiscCom): NOTE:  SAS: Initial Discovery Complete Time: 32                                  seconds since last power on/reset, 10 seconds since sas instantiated
12/12/18-22:03:46 (tRAID): NOTE:  WWN baseName 000490b1-1c1192e2 (valid==>SigMat                                 ch)
12/12/18-22:03:47 (tRAID): NOTE:  spmEarlyData: No data available
ServerEngines BladeEngine 2 Firmware Update Utility v2.0.310.155
Copyright 2009 ServerEngines CorpoFound BE card 0x0 at 2.0 bar1-base 0xf0200000                                  bar2-base 0xf0220000 dev 0x2e4bdc0
flash_rbver = 2.0.38.0
flash_armfwver = 2.300.310.156
ufi_rbver = 2.0.38.0
ufi_armfwver = 2.300.310.156
Flash on BladeEngine at 02 : 00 matches UFI SEBE2T1G
12/12/18-22:03:50 (tRAID): WARN:  MTLSE: start: lowLevelInit bcmId: 0 instId 0
12/12/18-22:03:50 (tRAID): NOTE:  VendorID 0x19a2 DeviceId 0x210 bcmId 0 BDF 2.0                                 .0
12/12/18-22:03:50 (tRAID): NOTE:  BcmId [0] PCI [2.0.0]
12/12/18-22:03:50 (tRAID): NOTE:     DevId 0x0210 VendId 0x19a2
12/12/18-22:03:50 (tRAID): NOTE:     BAR0 IO base 0x00000000 size 0
12/12/18-22:03:50 (tRAID): NOTE:     BAR1 MEM base 0xf0200000 size 16384
12/12/18-22:03:50 (tRAID): NOTE:     BAR2 MEM base 0xf0220000 size 131072
12/12/18-22:03:50 (tRAID): NOTE:     BAR4 MEM base 0xf0240000 size 131072
12/12/18-22:03:50 (tRAID): NOTE:     MPU_EP_SEMAPHORE 0x0000c000
Driver Build Date:Aug 30 2011, Time:18:33:55
ServerEngines iSCSI Target Driver loaded
iSCSI Firmware Version:2.300.310.156
iSCSI Driver Version:2.300.310.155
12/12/18-22:03:51 (tRAID): NOTE:  RPA memory region : start 0x475ec7e00 size 167                                 77216 (ConIO-size 16777216) registered for pre-post data buffers on port 0
12/12/18-22:03:51 (tRAID): NOTE:  MTL csock_pool pool 228 objects created
12/12/18-22:03:51 (tRAID): NOTE:  MTL cpdu_pool pool 2080 objects created
12/12/18-22:03:51 (tRAID): WARN:  MTLSE: Default link local address on interface                                  1 is fe80:0000:0000:0000:92b1:1cff:fe11:933d
12/12/18-22:03:51 (tRAID): WARN:  MTLSE: Default link local address on interface                                  5 is fe80:0000:0000:0000:90b1:1c03:e811:933d
12/12/18-22:03:51 (tRAID): WARN:  MTLSE: Default link local address on interface                                  6 is fe80:0000:0000:0000:90b1:1c07:d011:933d
12/12/18-22:03:51 (tRAID): WARN:  MTLSE: done: lowLevelInit bcmId: 0 rc 0
12/12/18-22:03:51 (tRAID): WARN:  MTLSE: Mercury controller found
12/12/18-22:03:51 (tRAID): WARN:  MTLSE: start: lowLevelInit bcmId: 1 instId 1
12/12/18-22:03:51 (tRAID): NOTE:  VendorID 0x19a2 DeviceId 0x210 bcmId 1 BDF 2.0                                 .1
12/12/18-22:03:51 (tRAID): NOTE:  BcmId [1] PCI [2.0.1]
12/12/18-22:03:51 (tRAID): NOTE:     DevId 0x0210 VendId 0x19a2
12/12/18-22:03:51 (tRAID): NOTE:     BAR0 IO base 0x00000000 size 0
12/12/18-22:03:51 (tRAID): NOTE:     BAR1 MEM base 0xf0260000 size 16384
12/12/18-22:03:51 (tRAID): NOTE:     BAR2 MEM base 0xf0280000 size 131072
12/12/18-22:03:51 (tRAID): NOTE:     BAR4 MEM base 0xf02a0000 size 131072
12/12/18-22:03:51 (tRAID): NOTE:     MPU_EP_SEMAPHORE 0x0000c000
Driver Build Date:Aug 30 2011, Time:18:33:55
ServerEngines iSCSI Target Driver loaded
iSCSI Firmware Version:2.300.310.156
iSCSI Driver Version:2.300.310.155
12/12/18-22:03:52 (tRAID): NOTE:  RPA memory region : start 0x476ec7e00 size 167                                 77216 (ConIO-size 16777216) registered for pre-post data buffers on port 1
12/12/18-22:03:52 (tRAID): NOTE:  MTL csock_pool pool 228 objects created
12/12/18-22:03:52 (tRAID): NOTE:  MTL cpdu_pool pool 2080 objects created
12/12/18-22:03:52 (tRAID): WARN:  MTLSE: Default link local address on interface                                  2 is fe80:0000:0000:0000:92b1:1cff:fe11:933e
12/12/18-22:03:52 (tRAID): WARN:  MTLSE: Default link local address on interface                                  7 is fe80:0000:0000:0000:90b1:1c03:e811:933e
12/12/18-22:03:52 (tRAID): WARN:  MTLSE: Default link local address on interface                                  8 is fe80:0000:0000:0000:90b1:1c07:d011:933e
12/12/18-22:03:52 (tRAID): WARN:  MTLSE: done: lowLevelInit bcmId: 1 rc 0
12/12/18-22:03:52 (tRAID): WARN:  MTLSE: Mercury controller found
12/12/18-22:03:52 (tRAID): WARN:  MTLSE: start: lowLevelInit bcmId: 2 instId 2
12/12/18-22:03:52 (tRAID): NOTE:  VendorID 0x19a2 DeviceId 0x210 bcmId 2 BDF 2.0                                 .2
12/12/18-22:03:52 (tRAID): NOTE:  BcmId [2] PCI [2.0.2]
12/12/18-22:03:52 (tRAID): NOTE:     DevId 0x0210 VendId 0x19a2
12/12/18-22:03:52 (tRAID): NOTE:     BAR0 IO base 0x00000000 size 0
12/12/18-22:03:52 (tRAID): NOTE:     BAR1 MEM base 0xf02c0000 size 16384
12/12/18-22:03:52 (tRAID): NOTE:     BAR2 MEM base 0xf02e0000 size 131072
12/12/18-22:03:52 (tRAID): NOTE:     BAR4 MEM base 0xf0300000 size 131072
12/12/18-22:03:52 (tRAID): NOTE:     MPU_EP_SEMAPHORE 0x0000c000
Driver Build Date:Aug 30 2011, Time:18:33:55
ServerEngines iSCSI Target Driver loaded
iSCSI Firmware Version:2.300.310.156
iSCSI Driver Version:2.300.310.155
12/12/18-22:03:53 (tRAID): NOTE:  RPA memory region : start 0x477ec7e00 size 167                                 77216 (ConIO-size 16777216) registered for pre-post data buffers on port 2
12/12/18-22:03:53 (tRAID): NOTE:  MTL csock_pool pool 228 objects created
12/12/18-22:03:53 (tRAID): NOTE:  MTL cpdu_pool pool 2080 objects created
12/12/18-22:03:53 (tRAID): WARN:  MTLSE: Default link local address on interface                                  3 is fe80:0000:0000:0000:92b1:1cff:fe11:933f
12/12/18-22:03:53 (tRAID): WARN:  MTLSE: Default link local address on interface                                  9 is fe80:0000:0000:0000:90b1:1c03:e811:933f
12/12/18-22:03:53 (tRAID): WARN:  MTLSE: Default link local address on interface                                  10 is fe80:0000:0000:0000:90b1:1c07:d011:933f
12/12/18-22:03:53 (tRAID): WARN:  MTLSE: done: lowLevelInit bcmId: 2 rc 0
12/12/18-22:03:53 (tRAID): WARN:  MTLSE: Mercury controller found
12/12/18-22:03:53 (tRAID): WARN:  MTLSE: start: lowLevelInit bcmId: 3 instId 3
12/12/18-22:03:53 (tRAID): NOTE:  VendorID 0x19a2 DeviceId 0x210 bcmId 3 BDF 2.0                                 .3
12/12/18-22:03:53 (tRAID): NOTE:  BcmId [3] PCI [2.0.3]
12/12/18-22:03:53 (tRAID): NOTE:     DevId 0x0210 VendId 0x19a2
12/12/18-22:03:53 (tRAID): NOTE:     BAR0 IO base 0x00000000 size 0
12/12/18-22:03:53 (tRAID): NOTE:     BAR1 MEM base 0xf0320000 size 16384
12/12/18-22:03:53 (tRAID): NOTE:     BAR2 MEM base 0xf0340000 size 131072
12/12/18-22:03:53 (tRAID): NOTE:     BAR4 MEM base 0xf0360000 size 131072
12/12/18-22:03:53 (tRAID): NOTE:     MPU_EP_SEMAPHORE 0x0000c000
Driver Build Date:Aug 30 2011, Time:18:33:55
ServerEngines iSCSI Target Driver loaded
iSCSI Firmware Version:2.300.310.156
iSCSI Driver Version:2.300.310.155
12/12/18-22:03:54 (tRAID): NOTE:  RPA memory region : start 0x478ec7e00 size 167                                 77216 (ConIO-size 16777216) registered for pre-post data buffers on port 3
12/12/18-22:03:54 (tRAID): NOTE:  MTL csock_pool pool 228 objects created
12/12/18-22:03:54 (tRAID): NOTE:  MTL cpdu_pool pool 2080 objects created
12/12/18-22:03:54 (tRAID): WARN:  MTLSE: Default link local address on interface                                  4 is fe80:0000:0000:0000:92b1:1cff:fe11:9340
12/12/18-22:03:54 (tRAID): WARN:  MTLSE: Default link local address on interface                                  11 is fe80:0000:0000:0000:90b1:1c03:e811:9340
12/12/18-22:03:55 (tRAID): WARN:  MTLSE: Default link local address on interface                                  12 is fe80:0000:0000:0000:90b1:1c07:d011:9340
12/12/18-22:03:55 (tRAID): WARN:  MTLSE: done: lowLevelInit bcmId: 3 rc 0
12/12/18-22:03:55 (tRAID): WARN:  MTLSE: Mercury controller found
12/12/18-22:03:55 (tRAID): NOTE:  Completed initialization of all ports for card                                  0
Registering PMI/Event listeners for port 0Registering PMI/Event listeners for po                                 rt 1Registering PMI/Event listeners for port 2Registering PMI/Event listeners fo                                 r port 312/12/18-22:03:55 (tRAID): ERROR: MTLSE: Since all possible instantiateM                                 tlInterface() calls are done, starting the mtlseHealthTaskNow
12/12/18-22:03:55 (tRAID): SOD: Pre-Initialization Phase Complete
0xdb14b8 (tNetCfgInit): miiPhyInit check cable connection
12/12/18-22:04:06 (tNetCfgInit): NOTE:  eth0: LinkDown event
12/12/18-22:04:07 (tNetCfgInit): NOTE:  Network Ready
12/12/18-22:04:09 (tRAID): NOTE:  ACS: autoCodeSync(): Process start. Comm Mode:                                  0, Status: 1
12/12/18-22:04:09 (iacTask5): NOTE:  ACS: Acs Needed on Alt: No, StateCode: 0, R                                 easonCode = 2
12/12/18-22:04:10 (tRAID): SOD: Code Synchronization Initialization Phase Comple                                 te
12/12/18-22:04:10 (sntpEvent): NOTE:  sntpEventHandler: VNI_GET_SYNC_TIME failed
12/12/18-22:04:13 (NvpsPersistentSyncM): NOTE:  NVSRAM Persistent Storage update                                 d successfully
12/12/18-22:04:23 (tRAID): NOTE:  sas: Peering enabled
12/12/18-22:04:31 (mtlseMgmtTask): WARN:  Port[0] MTLSE Link event: link DOWN
12/12/18-22:04:31 (mtlseMgmtTask): ERROR: MTLSE: IPV6 stateless Enable failed on port 0 with er                  ror (0x1:0x18)
12/12/18-22:04:31 (mtlseMgmtTask): WARN:  Port[1] MTLSE Link event: link DOWN
12/12/18-22:04:31 (mtlseMgmtTask): ERROR: MTLSE: IPV6 stateless Enable failed on port 1 with er                  ror (0x1:0x18)
12/12/18-22:04:31 (mtlseMgmtTask): WARN:  Port[2] MTLSE Link event: link DOWN
12/12/18-22:04:31 (mtlseMgmtTask): ERROR: MTLSE: IPV6 stateless Enable failed on port 2 with er                  ror (0x1:0x18)
12/12/18-22:04:31 (mtlseMgmtTask): WARN:  Port[3] MTLSE Link event: link DOWN
12/12/18-22:04:31 (mtlseMgmtTask): ERROR: MTLSE: IPV6 stateless Enable failed on port 3 with er                  ror (0x1:0x18)
12/12/18-22:04:31 (tRAID): WARN:  MTLSE: group iSCSI Mtl::parameterCommitCompleted without any                   other parameter events.
12/12/18-22:04:31 (tRAID): WARN:  MTLSE: group iSNS Mtl::parameterCommitCompleted without any o                  ther parameter events.
12/12/18-22:04:31 (tRAID): WARN:  MTLSE: iSCSI/Ctr1/Port0/C MtlInterface::parameterCommitComple                  ted without any other parameter events.
12/12/18-22:04:31 (tRAID): WARN:  MTLSE: iSCSI/Ctr1/Port1/C MtlInterface::parameterCommitComple                  ted without any other parameter events.
12/12/18-22:04:31 (tRAID): WARN:  MTLSE: iSCSI/Ctr1/Port2/C MtlInterface::parameterCommitComple                  ted without any other parameter events.
12/12/18-22:04:31 (tRAID): WARN:  MTLSE: iSCSI/Ctr1/Port3/C MtlInterface::parameterCommitComple                  ted without any other parameter events.
12/12/18-22:04:31 (tRAID): NOTE:  Controller Queue Depth is(QLTA_MAX_TRBS) = 800
12/12/18-22:04:31 (tRAID): NOTE:  The sizeof TRBext =198 TpbExt =6c
12/12/18-22:04:32 (tRAID): WARN:  MTLSE: portal not available on 1 mtlseAddress
12/12/18-22:04:32 (tRAID): WARN:  MTLSE: portal not available on 2 mtlseAddress
12/12/18-22:04:32 (tRAID): WARN:  MTLSE: portal not available on 3 mtlseAddress
12/12/18-22:04:32 (tRAID): WARN:  MTLSE: portal not available on 1 mtlseAddress
12/12/18-22:04:32 (tRAID): WARN:  MTLSE: portal not available on 2 mtlseAddress
12/12/18-22:04:32 (tRAID): WARN:  MTLSE: portal not available on 3 mtlseAddress
12/12/18-22:04:32 (tRAID): WARN:  MTLSE: portal not available on 1 mtlseAddress
12/12/18-22:04:32 (tRAID): WARN:  MTLSE: portal not available on 2 mtlseAddress
12/12/18-22:04:32 (tRAID): WARN:  MTLSE: portal not available on 3 mtlseAddress
12/12/18-22:04:32 (tRAID): WARN:  MTLSE: portal not available on 1 mtlseAddress
12/12/18-22:04:32 (tRAID): WARN:  MTLSE: portal not available on 2 mtlseAddress
12/12/18-22:04:32 (tRAID): WARN:  MTLSE: portal not available on 3 mtlseAddress
12/12/18-22:04:33 (iacTask4): NOTE:  fbm:altValidateSubModelID: Sub-Model IDs Validated
12/12/18-22:04:37 (iacTask2): NOTE:  CacheMgr::cacheOpenMirrorDevice:: mirror device 0xf00011
12/12/18-22:04:38 (tRAID): NOTE:  PSTOR: PstorRecordManager::readRecord data block not found
12/12/18-22:04:38 (tRAID): NOTE:  CCM: validateCacheMem() cache memory is invalid
12/12/18-22:04:38 (tRAID): NOTE:  CCM: validateCacheMem() Initializing my partition
12/12/18-22:04:47 (tRAID): SOD: Initialization Phase Complete
==============================================
Title:     Disk Array Controller
           Copyright 2008-2011 LSI Logic Corporation, All Rights Reserved.
Name:      RC
Version:   07.80.41.60
Date:      08/30/2011
Time:      18:16:51 CDT
Models:    2660
Manager:   devmgr.v1080api06.Manager
==============================================
12/12/18-22:04:47 (tRAID): sodMain Normal sequence finished, elapsed time = 75 seconds
12/12/18-22:04:47 (tRAID): sodMain complete
12/12/18-22:04:49 (PersistentRestore): NOTE:  PSTOR: PstorRecordManager::readRecord data block                   not found
12/12/18-22:04:49 (PersistentRestore): WARN:  IOManager::readBackupStatus - Pstor record does n                  ot exsit
12/12/18-22:04:49 (PersistentRestore): NOTE:  IOManager::getBackupDataSize - read to pstor fail                  ed
12/12/18-22:04:49 (PersistentRestore): WARN:  ddcDq & ddcTrace restore abandoned: nothing to re                  cover
12/12/18-22:04:49 (PersistentRestore): WARN:  PSTOR: PstorRecordMgr: removeRecord failed
12/12/18-22:04:49 (PersistentRestore): WARN:  IOManager::readBackupStatus - Pstor record does n                  ot exist
12/12/18-22:04:49 (PersistentRestore): NOTE:  DDC Restore Failed
12/12/18-22:04:49 (PersistentRestore): NOTE:  IOManager::restoreData - m_DataSize:0x4fb000, m_S                  tartAddress:0x0
12/12/18-22:04:49 (PersistentRestore): NOTE:  Block Length With PI: x1008
12/12/18-22:04:49 (PersistentRestore): NOTE:  IOManager::restoreData - Successful
12/12/18-22:04:49 (PersistentRestore): NOTE:  ncb::IOManager::restoreData - Successful
12/12/18-22:04:49 (PersistentRestore): NOTE:  DQ Restore Completed
12/12/18-22:04:50 (ProcessHandlers): NOTE:  SYMbol available
12/12/18-22:04:51 (ProcessHandlers): SOD: sodComplete Notification Complete

DELL-Sam L

Moderator

 • 

6.9K Posts

December 13th, 2018 12:00

Hello Gergely,

Thanks for posting the serial captures as it helps to see what is going on.  Looking at the captures I can see that you don’t have any lock downs on either controller.  I can also see that your controllers are also booting fully.  What you are going to need to do is to follow the Deployment guide for your MD3200i to configure your MD3200i and ensure that it is setup correctly.  Here is the link to that. https://downloads.dell.com/manuals/common/powervault-md3200i_deployment%20guide_en-us.pdf

I can see that the system was wiped so going through the deployment guide should resolve all your issues.

Please let us know if you have any other questions.

fgp303

17 Posts

January 31st, 2019 17:00

I purchased offial dell console cable for this unit and that work well.

View More

View All

No Events found!

Top