Today while I was configuring the brand new MD3220i, somehow (which I may cause this) the machine stop responding. It answers the ping but I cannot connect to it through storage management app. I even cut the power and open it again but still not responding.
As the machine is new and there is nothing but raid configured on it, we have a chance to reconfigure it again and no need to think about data. How can we overcome this problem ?
If you're in the US, odds are that your system was sold with a remote installation. This is a scheduled service, but they'll help you set up the whole system. I haven't had to need to use the service myself, but, other than the scheduling time (3 to 5 business days usually from what I hear), I hear good things about it.