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EddieSmith
1 Copper

Dell PowerVault 114x - Error Code 6, tape won't eject.

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I can't seem to locate a definitive explanation in regards to this issue.

We use a Dell PowerVault 114x for our backup needs.  The other day, I swapped the tape over, and once the tape was loaded, it started displaying the error code "6" on the display.  When I press the manual eject, nothing happens.

Anyone able to shed any light on what's going on?

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Moderator
Moderator

Re: Dell PowerVault 114x - Error Code 6, tape won't eject.

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Hello Eddie Smith,

What you will need to do is to power off the 114X & remove the SCSI cable.  Then you will want to turn on the 114X & see if it ejects the tape out. If it doesn’t then you can hold in the eject button for 30 seconds & see if it removes the media.  If media still won’t come out then if you PV114X is still under warranty then I would open a case so that the drive can be replaced.  

Please let us know if you have any other questions.

DELL-Sam L
Dell | Social Outreach Services - Enterprise
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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EddieSmith
1 Copper

RE: Dell PowerVault 114x - Error Code 6, tape won't eject.

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Thanks, that worked a treat.  Tape ejected, and everything is functioning normally again.

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3 Replies
Moderator
Moderator

Re: Dell PowerVault 114x - Error Code 6, tape won't eject.

Jump to solution

Hello Eddie Smith,

What you will need to do is to power off the 114X & remove the SCSI cable.  Then you will want to turn on the 114X & see if it ejects the tape out. If it doesn’t then you can hold in the eject button for 30 seconds & see if it removes the media.  If media still won’t come out then if you PV114X is still under warranty then I would open a case so that the drive can be replaced.  

Please let us know if you have any other questions.

DELL-Sam L
Dell | Social Outreach Services - Enterprise
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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EddieSmith
1 Copper

RE: Dell PowerVault 114x - Error Code 6, tape won't eject.

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Thanks, that worked a treat.  Tape ejected, and everything is functioning normally again.

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paulo.amaral
1 Copper

RE: Dell PowerVault 114x - Error Code 6, tape won't eject.

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In my case it was to eject a tape gave error code 6. I do not know if I made the correct I used a tape cleaning.

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