PowerVault

Last reply by 07-06-2022 Unsolved
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MD with failed controller.

i have a storage with a bad controller, so I checked my old store and found a functional controller, what do I need to do to re-use this controller as a new Spare for the storage?

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209

Dharmie,

 

You will need to do a serial capture of the boot to ensure that you're not in a lockdown state. If it turns out that you are in a lockdown state then you need to call in, if you don't want to call in then you can do an internet search on how to clear a lockdown, but we are not able to assist with it. 

As far as the controller replacement, with it having prior configuration data on it you would need to clear it, which you can call in for or you would need to search on how to do it, again we wouldn't be able to assist with it.

 

Also, on a side note, I would recommend that you keep your questions to a single posting specific to your issue, as posting across multiple boards and unrelated postings can get you flagged for spam, as it looks like it may have done on one or two. Just wanted to let you know so you don't end up getting blocked. 

 

Hope this helps.

 


Chris Hawk
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#Iwork4Dell

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Thanks, Chris.

Sadly, I am just getting the hang of this platform and It can be frustrating cos I am pressed for time SLA to service recovery yet I don't get real-time feedback.

186

Hi @dharmie,

 

As informed by Chris, it is recommended to keep your post replies in a single post. Your issue should be the same as https://dell.to/3P1i9u4 therefore, the community has responded to your questions. 


DELL-Joey C
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

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