NJD01
1 Copper

PV-124T LTO3 System Error (Tape AE)

When I power cycle the device with tapes loaded in the lefthand magazine, it takes about 5 mins. before I get the error: System Error (Tape AE). The drive is then taken offline. Does anyone have an idea what this error is and what is causing it.
 
Thanks
0 Kudos
2 Replies
DELL-Bob D
3 Argentium

Re: PV-124T LTO3 System Error (Tape AE)

This is from the users guide:

AE

Unknown Servo Error

  • Run the Loader – Health Check test from the Remote Management Unit  <ADMIN NOTE: Broken link has been removed from this post by Dell> or from the front panel.

  • If the previous step fails, contact support.dell.com

 

You can find the doc's online at: http://www.support.dell.com/support/edocs/stor%2Dsys/124t/

Hope this helps.

0 Kudos
NJD01
1 Copper

Re: PV-124T LTO3 System Error (Tape AE)

Yes, thanks for that. Dell suggested upgrading the firmware to V31 (it was on V27). So far the errors have not re-ocurred. Here's hoping!

 

0 Kudos