Hi and thanks in advance
we have a TL4000 with 2x lto4 sas drives
library firmware is E.70 / 3.20e
drive 1 firmware is A233
drive 2 firmware is 97F3
staus page shows:
System StatusView Legend2/5/2018 19:10:50
Library Name LibraryStatus ReadyDrive 1 Status ReadyDrive 2 Status ReadySlots (Empty/Total)3/44I/O StationClosedLibrary Time20:08:02
front panel shows ticks for drives 1 & 2 and a cross for drive three which does not exist, tried a firmware update, but third drive always shows.
Have you tried to reset the system back to factory defaults to see if that clears the third drive? Did you start to see this error after a drive replacement, or firmware upgrade? On the host and your backup software are you only seeing 2 drives?
Please let us know if you have any other questions.
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