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December 5th, 2022 13:00

Bypass Support Assistant Pre-Boot Check Precision 7920

Hello, we have a Precision 7920 with 128gb of RAM in production which has been crashing due to application issues. Is there a good way to by pass the Dell Support Assistant pre-boot check as it hangs on the memory test for hours.

I tried all settings such as disabling dell reliable memory technology and trying to change secure boot  to no effect. The system has the originally installed Dell Windows 10 image.

 

 

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16.7K Posts

December 14th, 2022 03:00

Update-The user reports the issue was resolved by removing the Intel C660 raid config and changing the system to Microsoft RAID 1 solution..

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25K Posts

December 6th, 2022 03:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

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