Precision Fixed Workstations

Last reply by 11-25-2022 Solved
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2 Bronze
2 Bronze
103

Changed CMOS battery now Windows won't open (Optiplex 760)

Got message saying battery low, so I changed it.  Now Windows won't open (in any mode). I get the first screen (Windows XP) then I get the "we apologize for the inconvenience...." screen. 

If I hit F12 (Boot Options), I get the following options to look at :

SATA0-WDC WD800JD-75MSA2

On-board or USB CD-ROM Drive

 

System Setup

Diagnostics

Intel (R) Management Engine BIOS Extension (MEBx)

 

From here on in, I'm clueless.

 

Solutions (2)

Accepted Solutions
7 Thorium
101

I am guessing that by changing the CMOS battery the BIOS settings changed to default. Check the BIOS setting for SATA. If it is AHCI try changing it to Legacy. And if Legacy try AHCI. F2 at boot can access the BIOS settings.




-Forum Member since 2016
-I do not work for Dell
-A user helping other users
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Gaming on a home built with GIGABYTE B560M DS3H AC budget build with an i3 10100
Real work on a Latitude E5430

View solution in original post

2 Bronze
2 Bronze
97

.......but I worked out how to do it, and all is now well, having followed your advice. Thank you so much.

View solution in original post

Replies (4)
7 Thorium
102

I am guessing that by changing the CMOS battery the BIOS settings changed to default. Check the BIOS setting for SATA. If it is AHCI try changing it to Legacy. And if Legacy try AHCI. F2 at boot can access the BIOS settings.




-Forum Member since 2016
-I do not work for Dell
-A user helping other users
-If you like an answer please click on thumbs up
-If a reply is a solution to your problem please click on Accept as Solution
Gaming on a home built with GIGABYTE B560M DS3H AC budget build with an i3 10100
Real work on a Latitude E5430
97

I don't know how to do that.

2 Bronze
2 Bronze
98

.......but I worked out how to do it, and all is now well, having followed your advice. Thank you so much.

66

Happy to help out!




-Forum Member since 2016
-I do not work for Dell
-A user helping other users
-If you like an answer please click on thumbs up
-If a reply is a solution to your problem please click on Accept as Solution
Gaming on a home built with GIGABYTE B560M DS3H AC budget build with an i3 10100
Real work on a Latitude E5430
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