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November 24th, 2022 05:00

Changed CMOS battery now Windows won't open (Optiplex 760)

Got message saying battery low, so I changed it.  Now Windows won't open (in any mode). I get the first screen (Windows XP) then I get the "we apologize for the inconvenience...." screen. 

If I hit F12 (Boot Options), I get the following options to look at :

SATA0-WDC WD800JD-75MSA2

On-board or USB CD-ROM Drive

 

System Setup

Diagnostics

Intel (R) Management Engine BIOS Extension (MEBx)

 

From here on in, I'm clueless.

 

7 Technologist

 • 

12K Posts

November 24th, 2022 05:00

I am guessing that by changing the CMOS battery the BIOS settings changed to default. Check the BIOS setting for SATA. If it is AHCI try changing it to Legacy. And if Legacy try AHCI. F2 at boot can access the BIOS settings.

3 Posts

November 24th, 2022 07:00

.......but I worked out how to do it, and all is now well, having followed your advice. Thank you so much.

3 Posts

November 24th, 2022 06:00

I don't know how to do that.

7 Technologist

 • 

12K Posts

November 25th, 2022 08:00

Happy to help out!

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