the.mknabster
2 Iron

Windows 10 network drops

Hi there, I recently have been having an issue with my desktop where when i boot the computer up, the Internet works for about 15-30 minutes, then just randomly drops to connection and stays in the "Identifying" phase. It seems to have started to happen this week, at the start of which i believe some sort of update had happened with Windows 10. Here's what i have tried so far:

1. I found someone else had to do this, but it made no difference for me: Device Manager/Network device name/Properties/Advanced, turn off Energy Efficient Ethernet and Wake on Magic Packet
2. Updating the drivers form both Intel and Microsoft
3. Completely uninstall device and drive and installed it fresh
4. Do whatever Windows update it says is available
5. sfc /scannow didn't bring up any issues either

The only way to fix it is by restarting the computer which can get quite annoying, as i have had to restart 3 times today.

This is with a Dell Precision 5810 and the controller is the Intel I217-LM. The build of Windows is Windows 10 Enterprise 20H2 19042.804. Any help would be appreciated. Thanks!

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5 Replies
the.mknabster
2 Iron

Re: Windows 10 network drops

Oh this is really cool, I will bookmark that and check it from time to time.

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Clintlgm
4 Beryllium

Re: Windows 10 network drops

Sounds like your NIC may be failing if its an onboard hardware you may need to pick up a PCIe NIC card and Install.

Have you tried F12 boot and running the Hardware Diagnostic tools may or may not pick up failing hardware.









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Inspiron 13 -7386
16GB RAM
Samxung 970 Evo 1TB SSD 2nd SSD 512 GB Hynix


Precision 3440 SFF CTO BASE, VIntel Xeon W-1250 (6 Core, 12M cache, base 3.3GHz, up to 4.7GHz) 16GB 2X8GB DDR4 2666MHz or 2933MHz (2933MHz requires Intel Core i7 or above) UDIMM Non-ECC Memory Windows 10 Pro for Workstations
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the.mknabster
2 Iron

Re: Windows 10 network drops

I did just run a diagnostic but everything came back as normal.

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mazzinia
3 Argentum

Re: Windows 10 network drops

It's because is a software issue.

When there's an OS update and immediately after something doesn't work as it was, there's no reason to look for other culprits.

Cause ( microsoft releasing patches without proper testing ) vs effect

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Happy owner of a dual silver T7820
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Clintlgm
4 Beryllium

Re: Windows 10 network drops

Well, you can uninstall the WU that caused the issue, Report it on the MS Windows forum, and see if they come up with a workaround.

I would go get the NIC to manufacture the latest driver and uninstall the one that WU installed and install the manufacture's driver that should solve the issue.

I would suggest that like most of us notebook users and the precision units  user you turn off WU Driver updates

I have all Dell Auto updates software uninstalled and have installed Dell Command update, which is a Manual update App you get to look at each update and decide if you want to install it.

Well, you can uninstall the WU that caused the issue, Report it on the MS Windows forum and see if they come up with a workaround.

I would go get the NIC to manufacture latest driver and uninstall the one that WU installed and install the manufacture's driver that should solve the issue.

I would suggest that like most of us notebook users and precision  user you turn off WU Driver updates

I have all Dell Auto updates software uninstalled and have installed Dell Command update, which is a Manual update App you get to look at each update and decide if you want to install it.

You could also run some DISM tools to see if your system needs some repairs.

There was a WU released yesterday that fixes some error from the WU on the 10th these were primarily Printer issues for some people you might try it and see if it helps your situation

March 18, 2021 - KB5001649 (OS Builds 19041.870 and 19042.870) Out-of-band

 









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Inspiron 13 -7386
16GB RAM
Samxung 970 Evo 1TB SSD 2nd SSD 512 GB Hynix


Precision 3440 SFF CTO BASE, VIntel Xeon W-1250 (6 Core, 12M cache, base 3.3GHz, up to 4.7GHz) 16GB 2X8GB DDR4 2666MHz or 2933MHz (2933MHz requires Intel Core i7 or above) UDIMM Non-ECC Memory Windows 10 Pro for Workstations
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