I've just purchased a refurbished Dell Precision 5530 from a Dell partner in the UK.
I wanted to transfer ownership, so went through this page https://www.dell.com/support/assets-transfer/uk/en/ukbsdt1/#/Identify
I entered my service tag, but unfortunately, I was using a completely different Dell machine at the time.
I didn't realise Dell would immediately associate the service tag I'd entered to the machine I was using without confirming this was correct.
So now whenever I try to transfer ownership, when I enter the service tag from my new Precision, Dell thinks I'm transferring ownership of an Optiplex 3020!
I need to have the service tag reset so I can enter it again for the correct machine.
Does anyone know how I can get that done in the UK? I've tried web chat but they can't do it for me.