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Precision 5510 stuck at 0.78 Ghz frequency

Apparently after installing the 1.6.1 BIOS update, the CPU on my Precision 5510 is stuck at 0.78 GHz. Machine is under contract. No response whatsoever to e-mailed trouble report. Downgraded firmware to 1.5.1, no change. Reinstalled Windows. No change. Firmware 1.6.1 has been withdrawn.
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Moderator
Moderator

Re: Precision 5510 stuck at 0.78 Ghz frequency

 

Hi SocialEyes,

Sorry to hear you haven't had a response yet. Please send me a PM with your service tag, email and details of the issue you are seeing. I'll look into it for you.

Thanks


DELL-Alasdair R
Social Media Support
#IWork4Dell
I'm based in the UK and I'm usually available Monday to Friday 10am-5pm GMT (BST)
Get Support on Twitter @DellCaresPro


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