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August 4th, 2020 08:00

Precision m4800 can not recognize the new ssd

My precision M4800 couldn't recognize the new SSD I bought from the dell online store (Dell 2.5in SATA Class 20 Solid State Drive - 512GB)
I cloned my old hdd to this new ssd. Upgraded the Bios to A26. In the boot sequence doesn't show SATA or ACHI. Am I able to add it in?
In the system information, still say I have my HDD but "none" in SSD.
I did a diagnostic, the test result showed the hard drive is fine. Even in the Bios I can browse the SSD content in the drive.
Please help

217 Posts

August 4th, 2020 17:00

The M4800 has 2 slots for HDDs.  The one that's labeled HDD is the 2.5" bay regardless of what type of drive is installed.  The on labeled as SSD is an MSATA slot.

Keep the HDD port set as your boot drive.  If your machine still doesn't boot, There may be an issue with you drive imaging.  Try creating your drive image again and select "optimize for SSD" if the option exists in your software.

 

2 Posts

August 5th, 2020 09:00

I have redo the clone after change the cloning setting, now it works.

Thank you for your help.

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