I am having trouble with my precision m4700. The fingerprint swipe sensor does not work. The computer is working under WIN7 professional 32 bit. I installed all drivers . Thank you for your help.
I'm sorry, I cannot see the image you updated in your response.
This article outlines your options:
Personally, I would go into Device Manager and Uninstall the Driver for the ControVault.
I'd reboot the computer.
I'd re-install the most up-to-date version of the driver and firmware for the device and determine if it works.