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1230c Laserjet: ssmmgr.exe will not shutdown...any fixes out there?
Everytime we shut down the PC, ssmmgr.exe has to be manually shut down. I understand that it has to do with the printer monitoring system (Samsung?). How do I fix this?? Any help would be appreciated.
DELL-Jesse L
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June 4th, 2009 11:00
jkweaver7,
Thank you for using the Dell Community Forum.
Search for any updated drivers for your printer. Uninstall and reinstall the drivers. The samsung monitoring software could have a bug causing you to manually shutdown the system. You may want to not install the samsung monitoring software.
I found this information by searching google.
You need to completely delete and reinstall your drivers and Smart Panel software. Delete the printer from the [Printers & Faxes] menu in [Control Panel]. After that, go again into [Control Panel], then into [Add Remove Programs] and search (in alphabetical order) for the Samsung Status Monitor. Then click on [Remove].
After you are finished, reinstall from the original CD keeping in mind not to connect the unit untill the installation procedure tells you to do so.