I should start by saying that I was an idiot. I was trying to re-add the printer to my computer (windows 7) and I wasn't sure what software I needed to run. It turns out I started the firmware update software. While that was working, I forgot it was running and found the IP address to the printer and changed some settings and restarted it. Yes, while the firmware was running! Of course, that hosed it up. Now, it won't work at all, and I can't install the firmware. It just hangs. I moved it over to USB to install the firmware, but that didn't help either. Is there something I can do to make the printer accept the firmware, or something else I can do and get it to work again?
Thank you for your help.
Please help me with few details about the printer model. I will provide the procedure to install the printer drivers and correct firmware software for the printer.
You can also private message me the service tag of the printer. To private message click my user name, select Add as friend, and click Start conversation.
Awaiting your response.
There are a set of Services which has to be started. These are required by the printer to print the documents from the computer.
Perform the steps below and ensure that the services required are started:
Right click each service mentioned below, click properties. Set the startup type as “Automatic” from the drop down menu and click “Start”. Please click “Apply” to save the changes.
The services to be enabled are:
After starting the services, restart the computer and try to print from the computer. If the problem still persists uninstall the printer drivers from the computer.
Follow the steps to uninstall the printer drivers from the computer:
These steps will uninstall the printer drivers.
Insert the printer driver’s cd for 1320C printer and install the drivers in the computer.
If the cd is unavailable use the following steps to download the printer drivers.
Download the printer driver from the link below.
NOTE: Please do not connect the printer using the USB cable to the computer prior to installing the drivers. Please choose the right operating system from the list under operating system.
Please copy the above mentioned link, paste it in the address bar of the new internet explorer window.
Try printing the document from the computer and reply with results.
I did almost the exact same mistake, I canceled the firmware update in windows 10 and the printer is now "bricked" somehow, I can't reset it to factory default either (open the side door hold down Continue and the Cancel button thing), the printer just lights up and after a couple of seconds the error ! flashes so help is appreciated. is there a way force load a firmware or to load the default one or do i need to go look for a new printer because of this?
I guess not then, just to inform anyone else stumbling in that after trolling the interwebs most that have my problem can't solve it. You need to access the single-board computer inside the printer with outside devices or "get lucky" (like Daft Punk) and keep updating the firmware until it goes through.
So goodbye 1320c ye faithful I wish you luck in printer heaven.
I am reading this right now as mine is soft-bricked (Dell H625CDW) and there is no way to reset it. I am shocked that they didn't even bother giving a response.