2155cdn, Yellow line on every page printed

My printer all of a sudden started printing a yellow line on everything. I opened it up and saw this. Any help? 

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6 Replies
Moderator
Moderator

RE: Dell 2155cdn Yellow line on every page printed

EASTAMHERSTBIAS ,

Is the yellow stripe a burnt image on the glass? You will need to contact Dell Support and have the printer serviced.  Click the link below.

Dell Support 

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RE: Dell 2155cdn Yellow line on every page printed

no it is just a yellow powder trail. If I wipe it off, When I print something it happens again.

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Moderator
Moderator

RE: Dell 2155cdn Yellow line on every page printed

EASTAMHERSTBIAS,

Sounds like you have a defective toner cartridge that needs replacing.

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?
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TAPC
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RE: Dell 2155cdn Yellow line on every page printed

Switched out the yellow toner cartridge and still having same issue. Any thoughts to correct?

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Highlighted

RE: Dell 2155cdn Yellow line on every page printed

Hi TAPC.

If the issue is similar to the above its most likely the drum module that is causing the issue. If you haven't checked the transfer belt then it can be that too if the blade inside it is not cleaning the belt properly.

Thanks,

Mick.

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graxonworkshop
1 Copper

RE: Dell 2155cdn Yellow line on every page printed

I have the exact same issue, did you get yours fixed? Any solution?

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