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5815
3100cn Unable to close Reg Cover
I had a paper jam message prompting me to open all covers and remove jam. I didn't find a paper jam, but I am now unable to close the "reg cover" on the back. This is the cover exposed when the duplex device is removed. If I force it closed and hold it in tight, the message to "close reg cover 077-301" goes away, but it is not latching closed. What is holding this open, and how do I resolve it? Thanks.
etmac
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December 27th, 2007 19:00
steve_edinburgh
1 Message
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January 8th, 2008 08:00