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715 W won't print
The 715 W will copy a document but won't print a document sent from the computer. The wireless connection is ok with a green fan. When the print button is clicked, the print box pops up and the green bar advances to near the end of the box where it stops at a red "X". This is a duplicate of an earlier message I accidentally clicked on do replies bar.
Thanks..999mac
DELL-Nikhil D1
4 Operator
4 Operator
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2.6K Posts
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July 29th, 2013 01:00
Hi 999mac,
Perform the steps below and ensure that the services required for the printer to work are started.
1) Press the “Windows + R” to launch the run window.
2) Type “Services.msc” in the run window and hit the Enter key.
Right click each service mentioned below, click properties. Set the startup type as “Automatic” from the drop down menu and click “Start”. Please click “Apply” to save the changes.
The services to be enabled are:
Restart the computer after the Services are started, and try to print document.
If the issue persists, disable Firewall in antivirus program from the computer and check; if you are able to print after firewall is disabled in the computer, then printer needs to be given exceptions in firewall settings.
Please check and reply for any further help.