Highlighted
thatspoetic
Copper

720 printer is printing blank pages

Hello,
 
I have a Dell 720 Photo Printer. When I try to print , it seems as if it is printing correctly (the ink cartridges move back and forth, the paper goes through, it sounds normal) but only blank pages emerge. I went through every option the troubleshooter suggested from checking connections and printer settings to running maintenence and nothing worked. I supposedly have a full color ink cartridge and half of my black cartridge. Does anyone have any suggestions? Could I possible have a defective ink cartridge? The black one does feel very light although it is reading half full. I am reluctant to order a new one if it really is something wrong with the printer instead.
 
Thank you for your help.
0 Kudos
3 Replies
fireberd
Diamond

Re: 720 printer is printing blank pages

Ink cartridge nozzles can become clogged if not used for a while and if they are clogged it can show up as printing blank pages.  One possible solution is to soak the nozzle end of the cartridge(s) in a shallow pan of warm (not hot) water for about 10 or 15 minutes then blot the nozzle end dry (you should see some ink on whatever you use to blot the nozzles), reinstall and try printing. 

I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives.  Studio One 3 Recordng Studio Software.

Dell SE2717HR 27" Monitor

 

Member of Nashville based R.O.P.E.

0 Kudos
thatspoetic
Copper

Re: 720 printer is printing blank pages

Thanks, I'll give that a try.
0 Kudos

Re: 720 printer is printing blank pages

I have the same problem with my printer. I was told that ink cartridge trick before and I've tried it but it hasn't helped. Any other ideas?
0 Kudos