966 all in one printer

Marty,

I really don't see the fax working because the fax needs the old type of analog phone line with a dial tone, unless your VIOP provides such a service. I really don't fax unless I have to, I prefer sending and receiving via email whenever possible. If you cannot get the fax to work, then you'll need to use third party software and pay the price to send and receive. People need to get with the times and email instead of faxing, it can also save on paper and save a tree.

I wish you luck. 24 comes on in 25 minutes. Here's your picture. outside line goes to 13, extra phone, answer machine to 14.

Thanks for you quick reply Rick.

I have the wires set up from the Voip box to # 13 with a DSL In-Line Filter on the DELL AIO & #14 is going to the phone line. Correct me if it's wrong?

Marty,

That sounds correct. I don't know what type of ISP you're using. I have DSL so I need a dsl filter on everything except my DSL mode/router. I don't know how to you're going to have it answer faxes, unless they offer some type of dinstinctive ring feature.

Rick

Marty,

Using any settings, the fax machine will answer the calls instead of the answering machine and phone. Road Runner is cable, so if I'm correct this will ot work unless they have some special setup.

Using the old analog phone lines, the ones with the dial tones, you would use dinstinctive ring feature but you have to subscribe to this feature with the hpone company. Cost around $9 a month. If you had some type of DSL instead of cable internet, then you'd have it made. I didn't see anything about this on your printer.

966 Faxing

Rick

Rick,

I have Road Runner or also Bright House for my ISP. I have my dsl in-line filter conected from the back of my Dell 966 from the FAX line going to the VOIP box. The distinctive ring is set right now to Any Ring. Others are Single ring, Double ring, Triple ring.

I was going through the fax settings under Ringing and Anwsering there is a Manual Pickup Keycode that was blank. I entered DELL* (3355*) I don't know if this is important to be able to make the fax pick up. I will test it when my friend is by his fax machine to send me a fax.

I also have my Auto Anwser set to off. If you go to the Fax Setup then Ringing and Anwsering I have Fax Foward set to *Off. Below that it says Manual Pickup Keycode. Should I leave it blank or enter 3355*. Also should  the DSL Filter be pluged in #13 or 14 in the back of the Dell 966.

Thanks,
Marty

Marty,

In the Dell All-In-One Center, Printer Setup Utility, I have mine settings for Receive, Auto Answer set to OFF. You can then manually enter 3355 when you do get an incoming fax.

Rick

Marty,

13 = Active phone line, as listed above.

Rick

Should the in-line DSL filter be pluged in #13 or #14?
Should 3355* be entered in the Manual Pickup Keycode?

Marty,

Picture I see say 13 is to the wall. look at these pictures.

And this one.

Rick

I see the same pics in the owners manual. The 2nd pic shows the in-line filter connecting from a wall jack. I have a VOIP box. So the in-line filter should go to #13 or to the VOIP box?  What about the 3355* is that needed or not.

Marty,

3355 is needed if you have the auto answer turned off, you enter this code to answer an incoming fax, if there is one.

Your basic setup should look something like....

wall > ISP Modem/router > wireless router(if any) > wired/wireless

If you have DSL, I would thing you'd need the DSL Filter still at the wall. I was always told that everything, phones, answering machines, faxes, etc..., need a DSL Filter. Everything except the DSL Modem router itself. You may share a DSL filter.

wall > DSL Filter > splitter > multiple devices

Maybe that will shed some light. If you have DSL, when you pickup the phone, do you hear the high pitched squeeling of DSL?

Rick

Rick,

Can't receive incommining fax but I can send a fax?